Compassionate Administrative Scheduler – Senior Services

Mohr Talent; Miami (FL); On-site; USD 19,000 - 27,000; Full time

Job summary

Mohr Talent is seeking an Administrative Scheduler to support seniors and clients in an in-office Miami setting. The role focuses on scheduling, data entry, and handling inquiries with a compassionate approach.

Candidates should have 2+ years in administrative or scheduling roles, strong phone skills, and proficiency with Word/Excel. This is a contract-to-hire, full-time position offering stable, professional office work in Florida.

Qualifications

• Two or more years in administrative, scheduling, customer service, or human-services roles.
• Patient and compassionate when assisting seniors.
• Comfortable helping callers who may be confused, frustrated, or hearing-impaired.
• Strong phone, communication, and listening skills.
• Excellent organization and attention to detail.
• Proficiency with Microsoft Word, Excel, email, and online systems.
• Ability to type at least 35 words per minute.

Responsibilities

• Schedule and confirm client appointments.
• Answer incoming calls professionally.
• Assist older adults and family members with questions.
• Review referrals and collect required information.
• Follow up regarding appointments, screenings, and missing documents.
• Enter client information and activity into internal databases.
• Document calls, appointments, and cancellations.
• Prepare and mail letters and forms.
• Route emails, faxes, mail, and correspondence.
• Scan, file, and maintain confidential records.
• Support staff with additional administrative needs.

Skills

Administrative experience

Scheduling

Customer service

Phone skills

Attention to detail

Typing 35 wpm

Teamwork

Tools

Microsoft Word

Microsoft Excel

Email

Online systems

Job description

Mohr Talent is seeking an Administrative Scheduler to support seniors and clients in an in-office Miami setting. The role focuses on scheduling, data entry, and handling inquiries with a compassionate approach.

Candidates should have 2+ years in administrative or scheduling roles, strong phone skills, and proficiency with Word/Excel. This is a contract-to-hire, full-time position offering stable, professional office work in Florida.