Scheduling Supervisor

ADP, Inc.; Naples (FL); On-site; USD 50,000 - 65,000; Full time

Job summary

Moorings Park in Naples, FL is seeking a Scheduling Supervisor to lead a team of schedulers, optimize caregiver utilization, and ensure timely, accurate scheduling across services. You will oversee overtime within budget, collaborate with the Assistant Administrator, and ensure compliance with CHAP and agency policies, while maintaining client consistency and high-quality care.

Strong English communication and at least three years of scheduling experience in healthcare preferred; HS diploma

Qualifications

• Excellent oral and written communication in the English language.
• May be required to remain on duty during emergencies or natural disasters.
• High School diploma or equivalent.
• Minimum three years of scheduling experience, preferably in healthcare/home care.

Responsibilities

• Leads and mentors schedulers to ensure optimal performance.
• Monitors and controls overtime within the set caregiver schedule budget.
• Uses scheduling software to complete long schedules and communicate with caregivers.
• Manually tracks visits when needed.
• Schedules VIP assistants according to training and ability.
• Supports payroll/billing batching for the Assistant Administrator/Office Manager.
• Assists with payroll processing for Private Duty in the absence of supervisors.
• Prepares Long Term Care Insurance documentation as needed.
• Ensures on-call coverage and monthly on-call calendar.
• Ensures adherence to scheduling policies and CHAP regulations.
• Assumes On-Call responsibilities in the absence of the On-Call Coordinator.

Skills

English communication

Scheduling

Education

High School diploma or equivalent

Job description

Join the Team at Moorings Park as a Scheduling Supervisor

Why Choose Moorings Park?

When you join Moorings Park, you become part of an award-winning, purpose-driven organization where people are valued, growth is encouraged, and excellence is celebrated. Our nationally recognized workplace culture, exceptional benefits, and commitment to partner engagement make Moorings Park more than just a place to work—it's a place to build a rewarding career. Together, we create a community where residents and partners alike can belong, connect, and flourish.

About Moorings Park

Moorings Park® Communities is a nationally recognized Life Plan organization with three distinctive campuses in Naples, Florida. We are dedicated to creating Simply the Best® workplaces through a culture of excellence, compassion, innovation, and service.

Recognized as One of the Best Places to Work

We're proud to share that Moorings Park Communities has earned four 2026–2027 Novare Employee Satisfaction & Engagement Certifications, reflecting our unwavering commitment to creating an exceptional workplace where partners feel valued, supported, and empowered to thrive. These honors demonstrate what makes Moorings Park different: we believe exceptional resident experiences begin with an exceptional team. By investing in our partners' growth, well-being, and success, we create an environment where people can build meaningful careers while delivering extraordinary care, hospitality, and service every day.

• Our Mission: Deliver exceptional experiences that honor every individual—ensuring they feel heard, respected, and supported.
• Our Vision: Reimagine longevity for America through thoughtfully designed communities and personalized services.
• Our Creed: Empower individuals to belong, connect, and flourish—nurturing mind, body, and spirit.
• Our Core Values
• Integrity & Ethics
• Service: Compassion & Hospitality
• Passion
• Innovation & Learning
• Respect & Belonging

Enjoy Simply the Best® Benefits

At Moorings Park, we believe in taking exceptional care of our partners so they can provide exceptional care to our residents. We offer a comprehensive benefits package that includes:

• FREE health and dental insurance
• FREE telemedicine services for medical and behavioral health needs
• Vision insurance
• Company-paid life insurance and short-term disability coverage
• Generous Paid Time Off (PTO) program
• Health Savings Account (HSA) with employer contribution
• Retirement plan with employer match
• Wellness program with complimentary access to our on-site fitness center
• Employee Assistance Program (EAP)
• Supportive and caring executive leadership team

Position Summary

Moorings Park is seeking a dedicated and talented Scheduling Supervisor to join our team. The Scheduler Supervisor oversees the scheduling process, ensuring efficient resource allocation and timely completion of tasks. They manage a team of schedulers, develop schedules, and resolve scheduling conflicts, while also maintaining client consistency and utilizing caregivers according to training and ability. The Scheduler Supervisor provides support to the Assistant Administrator or Office Manager.

Key Contributions

• Leads and mentors a team of schedulers, providing guidance and support to ensure optimal performance
• Monitors and maintains overtime with scheduling caregivers per set budget
• Utilizes the scheduling application for completing long schedules and caregiver communication as needed
• Manual tracking of visits as needed
• Schedules VIP assistants according to training and ability
• Provides support to the Assistant Administrator/Office Manager by performing batching of visits for payroll and billing
• Assumes payroll processing for Private Duty in the absence of the Assistant Administrator or Office Manager
• Assist with preparing and processing Long Term Care Insurance Documentation
• Ensures on-call coverage and prepares on-call monthly calendar
• Ensures adherence to agency policies and procedures related to scheduling, including state and CHAP regulations
• Assumes responsibility for On-Call in the absence of the On-Call Coordinator

Qualifications & Requirements

• Excellent oral and written communication skills in the English language required.
• During emergencies or natural disasters, may be required to remain on duty for the duration of the event.
• High School diploma or equivalent
• Minimum three years of experience with scheduling, preferably in healthcare or home care