Provider Services Assistant — Hybrid, 35-hr Week

Old Colony Elder Services (OCES); Brockton (MA); Hybrid; USD 22,000 - 30,000; Full time

Benefits offered by this job

Flexible schedule

Hybrid work environment

Paid time off

401K plan

LTD & Life Insurance

Job summary

Old Colony Elder Services (OCES) is expanding to the south shore and surrounding towns, seeking a Provider Services Program Assistant to support the Provider Services department with administrative tasks and data handling.

You will monitor provider data, assist with calls, support the Quality and Contracts Manager, and help maintain privacy and accuracy while delivering friendly, client-focused service in a hybrid 35-hour work week with benefits.

Qualifications

• Excellent written and verbal skills.
• Excellent computer skills.
• Ability to respect privacy and confidentiality in the workplace.

Responsibilities

• Monitor Provider Direct and correct errors in a timely, accurate manner.
• Review/analyze/correct data in electronic records and spreadsheets.
• Assist with consumer/provider calls as needed.

Skills

Communication skills

Computer skills

Privacy confidentiality

Data handling

Office procedures

Tools

Microsoft Office Suite

Job description

Old Colony Elder Services (OCES) is expanding to the south shore and surrounding towns, seeking a Provider Services Program Assistant to support the Provider Services department with administrative tasks and data handling.

You will monitor provider data, assist with calls, support the Quality and Contracts Manager, and help maintain privacy and accuracy while delivering friendly, client-focused service in a hybrid 35-hour work week with benefits.