Community Transition & Care Coordinator

Kids for the Future; Lubbock (TX); On-site; USD 37,082,000 - 61,803,000; Full time

Benefits offered by this job

Company-paid medical coverage

Fully funded HSA contributions

Retirement plan with employer match

13 paid holidays

Job summary

StarCare Specialty Health System in Lubbock, TX, seeks a full-time Enhanced Community Coordinator (ECC) – Service Coordinator to join the LIDDA team. You will coordinate and monitor services for individuals diverting from facilities, promoting community-based living and continuity of care.

The role covers up to one year of post-transition follow-up, aligns with funding requirements, and requires a Bachelor’s in Human Services with 2+ years of IDD coordination experience.

Qualifications

• Bachelor’s degree in Human Services or a related field required.
• Minimum of two (2) years of experience providing service coordination to individuals with Intellectual and Developmental Disabilities (IDD).
• Bilingual proficiency in English and Spanish preferred.
• Experience utilizing SmartCare, TMHP, CARE, or similar electronic health record and service coordination systems preferred.
• Must have a current Texas driver’s license and be insurable under the Center’s insurance.
• Must pass all required pre-employment and annual screenings applicable to the position or services provided.

Responsibilities

• Plans, coordinates, and monitors the delivery of services and supports for individuals on an assigned caseload, ensuring compliance with funding requirements and established protocols while promoting the effective integration of waiver and non-waiver services.
• Monitors the progress and status of individuals who have transitioned to the community within the previous year, documenting outcomes, satisfaction, and service effectiveness to ensure identified needs and authorized services are being met.
• Reviews and monitors the status of consumer services and supports by collecting and evaluating documentation related to incidents, ER visits, hospitalizations, increased physician visits, and temporary service suspensions.
• Provides individuals and/or LARs with comprehensive information regarding community-based services, supports, options, and alternatives to support informed decision-making.
• Communicates program updates, service concerns, barriers, and other relevant information to supervisors, verbally and in writing, to ensure continuity of care and effective service coordination.
• Completes and submits required documentation in accordance with departmental standards, funding source requirements, and regulatory guidelines, including Contact Notes, Service Plans, Diversion Plans, Transition Plans, and other required service coordination documentation and records as assigned.
• Maintain regular and consistent attendance for the assigned work hours.
• Ensure all required training and credentials are current and compliant with Center, federal, state, and local regulations, in addition to StarCare policies and procedures.

Skills

Problem Solving

Communication

Collaboration

Exhibiting Corporate Values

Documentation

Productivity & Reliability

Job Specific Safety

Education

Bachelor’s degree in Human Services or related field

Tools

SmartCare

TMHP

CARE

Job description

StarCare Specialty Health System in Lubbock, TX, seeks a full-time Enhanced Community Coordinator (ECC) – Service Coordinator to join the LIDDA team. You will coordinate and monitor services for individuals diverting from facilities, promoting community-based living and continuity of care.

The role covers up to one year of post-transition follow-up, aligns with funding requirements, and requires a Bachelor’s in Human Services with 2+ years of IDD coordination experience.