Community Transition Care Coordinator (ECC)

Starcare Inc.; Lubbock, Northern (TX, KY); Hybrid; USD 42,000 - 54,000; Full time

Benefits offered by this job

Company-paid medical coverage

Fully funded HSA

Life insurance

Hospital indemnity plan

Retirement plan with employer match

PTO and paid holidays

Sabbatical leave

Longevity augmentations

Employee referral bonuses

Job summary

StarCare Specialty Health System in Lubbock, Texas is seeking a full-time Enhanced Community Coordinator (ECC) – Service Coordinator to join its Local Intellectual and Developmental Disabilities Service Delivery (LIDDA) team. The ECC provides comprehensive coordination and monitoring for individuals transitioning from Nursing Facilities or State Supported Living Centers to community-based living.

Responsibilities include planning and coordinating services on an assigned caseload, monitoring

Qualifications

• Bachelor’s degree in Human Services or a related field is required.
• Minimum of two (2) years of experience providing service coordination to individuals with IDD.
• Bilingual proficiency in English and Spanish preferred.
• Experience utilizing SmartCare, TMHP, CARE, or similar electronic health record and service coordination systems preferred.

Responsibilities

• Plans, coordinates, and monitors the delivery of services and supports for individuals on an assigned caseload, ensuring compliance with funding requirements and established protocols while promoting the effective integration of waiver and non-waiver services.
• Monitors the progress and status of individuals who have transitioned to the community within the previous year, documenting outcomes, satisfaction, and service effectiveness to ensure identified needs and authorized services are being met.
• Reviews and monitors the status of consumer services and supports by collecting and evaluating documentation related to incidents, ER visits, hospitalizations, and changes in physician visits.
• Provides individuals and/or LARs with comprehensive information regarding community-based services, supports, options, and alternatives to support informed decision-making.
• Communicates program updates, service concerns, barriers, and other relevant information to supervisors, both verbally and in writing.
• Completes and submits required documentation in accordance with departmental standards, funding source requirements, and regulatory guidelines.
• Maintain regular and consistent attendance for the assigned work hours.
• Ensure all required training and credentials are current and compliant with StarCare policies and procedures.
• Complete special departmental projects and other responsibilities with similar skill and work conditions.

Skills

Problem Solving

Communication

Collaboration

Exhibiting Corporate Values

Documentation

Productivity & Reliability

Job Specific Safety

Education

Bachelor’s degree in Human Services or related field

Tools

SmartCare

TMHP

CARE

Job description

StarCare Specialty Health System in Lubbock, Texas is seeking a full-time Enhanced Community Coordinator (ECC) – Service Coordinator to join its Local Intellectual and Developmental Disabilities Service Delivery (LIDDA) team. The ECC provides comprehensive coordination and monitoring for individuals transitioning from Nursing Facilities or State Supported Living Centers to community-based living.

Responsibilities include planning and coordinating services on an assigned caseload, monitoring