Community Teller: WOW Service & Cash Mastery

Community First Credit Union; Oshkosh (WI); On-site; USD 32,000 - 42,000; Full time

Job summary

Community First Credit Union in Oshkosh, WI, is seeking a Teller who delivers WOW service while handling cash with accuracy. You will receive cash and checks, post payments, balance drawers, and promote credit union products to meet members' financial needs.

Ideal candidates have at least one year of cash handling, strong listening and verbal communication skills, and familiarity with Microsoft Office and web-based software. Training is provided and hours include rotating shifts.

Qualifications

• High school diploma or equivalent.
• At least one year of cash handling experience; Teller experience is a plus.
• Excellent listening ability and verbal communication skills.
• Familiarity with Microsoft Office suite and web-based software packages.
• Passion for providing outstanding service to our members.

Responsibilities

• Provide exceptional, WOW service to internal and external members.
• Receive cash and checks for deposit into members' accounts.
• Cash checks for members.
• Accept loan and credit card payments.
• Make transactions between accounts as instructed by members.
• Place proper holds on deposited items for uncollected funds following policy.
• Handle proper disbursement of cashier's checks, money orders, and gift cards.
• Identify non-negotiable and fraudulent checks to avoid losses.
• Accurately balance and close cash drawer at the end of each business day.
• Promote, cross-sell, and refer credit union products and services to fulfill member financial needs.

Skills

Cash handling

Customer service

Verbal communication

Attention to detail

Education

High school diploma

Tools

Microsoft Office

Web-based software

Job description

Community First Credit Union in Oshkosh, WI, is seeking a Teller who delivers WOW service while handling cash with accuracy. You will receive cash and checks, post payments, balance drawers, and promote credit union products to meet members' financial needs.

Ideal candidates have at least one year of cash handling, strong listening and verbal communication skills, and familiarity with Microsoft Office and web-based software. Training is provided and hours include rotating shifts.