Community Teller: WOW Service & Cash Handling

Community First Credit Union; Appleton (WI); On-site; USD 21,000 - 28,000; Full time

Job summary

Community First Credit Union in Appleton, WI is seeking a friendly Teller to engage with members, handle cash, and process a high volume of transactions with accuracy.

You will receive comprehensive training, develop financial services knowledge, and grow in a community-focused environment that values service, teamwork, and member-owned ownership.

Join a team with life-friendly hours and opportunities to cross-sell credit union products while delivering WOW service every day.

Qualifications

• High school diploma or equivalent.
• At least one year of cash handling experience; previous Teller experience is a plus.
• Excellent listening ability and verbal communication skills.
• Familiarity with Microsoft Office suite and web-based software packages.
• Passion for providing outstanding service to our members.
• The ability to work hard, find solutions, and have fun.

Responsibilities

• Provide exceptional, WOW service to internal and external members
• Receive cash and checks for deposit into members accounts
• Cash checks for members
• Accept loan and credit card payments
• Make transactions between accounts as instructed by members
• Place proper holds on deposited items for uncollected funds following CFCU policy and procedure
• Handle proper disbursement of cashier's checks, money orders, and gift cards
• Identify non-negotiable and fraudulent checks to avoid losses for the member and the credit union
• Accurately balance and close cash drawer at the end of each business day
• Promote, cross-sell, and refer credit union products and services to fulfill member financial needs

Skills

Cash handling

Customer service

Balancing cash drawer

Microsoft Office

Verbal communication

Education

High school diploma or equivalent

Tools

POS systems

Web-based software

Job description

Community First Credit Union in Appleton, WI is seeking a friendly Teller to engage with members, handle cash, and process a high volume of transactions with accuracy.

You will receive comprehensive training, develop financial services knowledge, and grow in a community-focused environment that values service, teamwork, and member-owned ownership.

Join a team with life-friendly hours and opportunities to cross-sell credit union products while delivering WOW service every day.