Community Teller: WOW Service & Cash Handling Pro

Community First Credit Union | Wisconsin; Waupaca (WI); On-site; USD 28,000 - 42,000; Full time

Job summary

Community First Credit Union is seeking a friendly Teller to be a front-line ambassador for our members. You will handle cash, process deposits and payments, and promote credit union products with WOW service.

An ideal candidate has at least one year of cash handling experience, strong listening and verbal skills, and familiarity with MS Office. We provide training, a supportive team, and a community-focused, friendly hours environment.

Qualifications

• A high school diploma or equivalent.
• At least one year of cash handling experience; previous Teller experience is a plus.
• Excellent listening ability and verbal communication skills.
• Familiarity with Microsoft Office suite and web-based software packages.
• Passion for providing outstanding service to our members.
• The ability to work hard, find solutions, and have fun.

Responsibilities

• Provide exceptional, WOW service to internal and external members.
• Receive cash and checks for deposit into members accounts.
• Cash checks for members.
• Accept loan and credit card payments.
• Make transactions between accounts as instructed by members.
• Place proper holds on deposited items for uncollected funds following CFCU policy and procedure.
• Handle proper disbursement of cashier's checks, money orders, and gift cards.
• Identify non-negotiable and fraudulent checks to avoid losses for the member and the credit union.
• Accurately balance and close cash drawer at the end of each business day.
• Promote, cross-sell, and refer credit union products and services to fulfill member financial needs.

Skills

Cash handling

Customer service

Verbal communication

Listening skills

Microsoft Office

Problem solving

Team player

Education

High school diploma

Tools

Microsoft Office Suite

Web-based software

Job description

Community First Credit Union is seeking a friendly Teller to be a front-line ambassador for our members. You will handle cash, process deposits and payments, and promote credit union products with WOW service.

An ideal candidate has at least one year of cash handling experience, strong listening and verbal skills, and familiarity with MS Office. We provide training, a supportive team, and a community-focused, friendly hours environment.