Community Support & Front Desk Specialist

Blakeford Senior Life; Nashville (TN); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

On-site team member gym

Paid time off with cashout

403(b) with employer match

Tuition reimbursement and scholarships

Job summary

Blakeford Senior Life seeks a Community Support Specialist to warmly greet residents and visitors and assist with daily front-office tasks. You will coordinate transportation requests and help ensure timely service delivery, while preparing maintenance and housekeeping work orders and keeping the Work Order Tracking System current.

You will also handle calls, assist residents with mail, and process receipt payments, contributing to a smooth, welcoming Blakeford campus experience.

Qualifications

• High school diploma or GED; or 1–3 months related experience and/or training.
• Basic computer skills including email, word processing, spreadsheets.

Responsibilities

• Greet residents, family, visitors and staff and assist them courteously.
• Coordinate transportation requests and direct front-office workflow.
• Prepare and track maintenance and housekeeping work orders; maintain tracking system.
• Answer calls professionally and route inquiries; write receipts for payments.
• Assist with mail handling, sorting, weighing, and stamp sales.

Skills

Customer service

Professional communication

Organization

Education

High school diploma or GED

Tools

Microsoft Word

Microsoft Excel

Email & basic spreadsheets

Job description

Blakeford Senior Life seeks a Community Support Specialist to warmly greet residents and visitors and assist with daily front-office tasks. You will coordinate transportation requests and help ensure timely service delivery, while preparing maintenance and housekeeping work orders and keeping the Work Order Tracking System current.

You will also handle calls, assist residents with mail, and process receipt payments, contributing to a smooth, welcoming Blakeford campus experience.