Senior Living Front Desk Coordinator

Dial Senior Living; Pleasant Valley Township (IA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Birthday PTO

Tuition Assistance

Holiday pay

Immediate PTO

Referral Bonus

Free meal on shift

Loyalty Incentive

Recognition Program

Employee Discounts

Pay Advance

Health Insurance

Life Insurance

401k

Job summary

Dial Senior Living is seeking a friendly Full-Time 2nd Shift Front Desk Associate to welcome guests, answer questions, and support daily operations. You will help coordinate transportation, reservations, and information requests while maintaining a safe, organized lobby.

The role requires strong communication, basic computer skills, and a professional appearance. Experience in customer service or hospitality is preferred, and the team rewards reliability with comprehensive benefits and growth

Qualifications

• Experience in customer service, hospitality, or senior living.
• Must be at least 18 years of age.

Responsibilities

• Greet guests, verify purpose, manage sign-in, and notify staff.
• Assist residents/families with transportation, reservations, information.
• Answer calls, take messages, and respond to inquiries.
• Be first responder in emergencies and manage safety.
• Observe lobby and common areas and keep it safe and welcoming.
• Manage reservations for guest suites, clubhouse, dining.
• Receive mail/packages and distribute promptly.
• Update emergency contact lists as changes occur.
• Log maintenance and housekeeping requests.
• Perform admin tasks: filing, data entry, mailing tasks.
• Promote community events to residents/guests.
• Notify supervisor to order items and maintain supplies.
• Maintain confidentiality of resident information.
• Report on-the-job injuries to supervisor before shift end.
• Other duties as assigned.

Skills

Basic computer skills

Communication skills

Interpersonal skills

Professional appearance

Multitasking

Job description

Dial Senior Living is seeking a friendly Full-Time 2nd Shift Front Desk Associate to welcome guests, answer questions, and support daily operations. You will help coordinate transportation, reservations, and information requests while maintaining a safe, organized lobby.

The role requires strong communication, basic computer skills, and a professional appearance. Experience in customer service or hospitality is preferred, and the team rewards reliability with comprehensive benefits and growth