Community Support Advocate

Chicanos Por La Causa, Inc. (CPLC); Albuquerque (NM); On-site; USD 32,000 - 45,000; Full time

Benefits offered by this job

Generous Paid Holiday

Paid Time Off & Sick Days

Health insurance

401(k) Retirement Plan

Telemedicine & Concierge Services

Tuition Reimbursement

Job summary

Chicanos Por La Causa, Inc. (CPLC) is hiring for an Office-based role serving NM communities under the CSBG program.

You will provide direct support and advocacy to low-income individuals and families, helping them connect with housing, healthcare, and food resources while coordinating education and job training efforts. The role combines office work with field outreach in the community, focusing on tracking progress, maintaining service plans, and ensuring clients receive essential services and

Qualifications

• High school diploma or GED required.
• Bachelor’s degree in Social Work, Human Services, or related field preferred.
• At least 1 year of experience in social services, case management, or community outreach preferred, but not required.
• Experience with low-income individuals or families is a plus.
• Valid driver’s license and access to reliable transportation (if applicable).
• Strong time management skills to meet deadlines.
• Strong organizational skills and ability to keep accurate records.
• Experience using case management software is helpful but not required.

Responsibilities

• Provide direct support and advocacy to low-income individuals and families under CSBG.
• Connect clients with housing, healthcare, and food assistance resources.
• Track client progress and manage service plans; follow up on outcomes.
• Coordinate with community partners and resources to meet client needs.

Skills

Time management

Organization

Communication

Client advocacy

Microsoft Office

Case management software

Driver's license

Education

High school diploma or GED

Bachelor’s degree preferred

Tools

Microsoft Office

Case management software

Job description

Join us in uplifting communities through support, advocacy and heart! HELP New Mexico’s Community Services Block Grant (CSBG) is designed to assist limited-income individuals on their journeys to achieve their educational and employment goals. This happens through an individualized array of supportive services and emergency assistance, so families will have their needs met while education and/or job training is ongoing.

This will be an office based position along with work out in the community.

HOW WILL YOU MAKE AN IMPACT IN THIS ROLE?

• You will work under the Community Services Block Grant (CSBG) program to provide direct support and advocacy services to low-income individuals and families.connect with essential services like housing, healthcare, and food assistance.
• You will foster a supportive environment that strengthens individuals and communities through education, outreach, and resource coordination.
• You will track client progress, managing service plans, and following up to ensure clients receive the support they need.

WHO YOU ARE:

• You are compassionate and responsive and able to provide immediate support to clients in urgent or emergency situations, like homelessness or financial instability.
• You are collaborative and able to connect clients with local community resources and ensuring they receive proper referrals for continued assistance offering guidance, and helping them overcome barriers to achieve self-sufficiency.
• You are organized and detail-oriented for keeping accurate records of client information and services provided and ensuring compliance with program guidelines.
• You are a team player and can work with other staff members, community partners, and organizations to support clients.

Minimum Qualifications And Competencies

Education /Background:

• High school diploma or GED required
• Bachelor’s degree in a related field (Social Work, Human Services, etc.) preferred
• At least 1 year of experience in social services, case management, or community outreach preferred, but not required
• Experience working with low-income individuals or families is a plus
• Valid driver’s license and access to reliable transportation (if applicable)
• Basic knowledge of Microsoft Office (Word, Excel, Outlook)
• Strong time management skills to meet established deadlines
• Strong organizational skills and the ability to keep accurate records
• Experience using case management software is helpful but not required

Benefits

We recognize that our success is driven by great talent, and that's why we provide a comprehensive and competitive suite of benefits to serve you and your family.

• Generous Paid Holiday
• Employee Recognition Program
• Paid Time Off & Paid Sick Days
• Free Preventative Services & Wellness Rewards
• Medical, Dental, and Vision for Spouse/Domestic Partner & Children to age 26
• Health Savings Account & Flexible Spending Account
• Life + Disability options
• Employee Assistance Program
• Telemedicine & Concierge Services
• 401(k) Retirement Plan
• Pet Care, Life Mart Purchase Discounts
• Tuition Reimbursement for qualifying degrees
• Mileage & Cell Reimbursement for qualifying roles
• Identity Theft Protection& Voluntary Benefits

California Residents

Chicanos Por La Causa, Inc and its subsidiaries will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act. Find out more about the Fair Chance Act by visiting the Civil Right’s Department Fair Chance Act webpage.

Chicanos Por La Causa, Inc. is an Equal Opportunity Employer

CPLC knows it takes variety of thought, culture, background, and perspective to create a truly impactful workforce. As CPLC grows, we are seeking talented employees with varying backgrounds, cultures, perspectives, and experiences to support our innovation and creativity. CPLC commits to a continued focus on fair and just hiring, training, promotional practices, and policies. We work for real change and progress in equal opportunity recruitment, hiring, and advancement. Learn more by visiting https://www.eeoc.gov/poster