Community Services Coordinator

Chicanos Por La Causa, Inc. (CPLC); Albuquerque (NM); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Generous Paid Holiday

Employee Recognition Program

Paid Time Off & Paid Sick Days

Medical, Dental, Vision for family (to

Health Savings Account & Flexible SPAs

401(k) Retirement Plan

Mileage & Cell Reimbursement

Job summary

Chicanos Por La Causa, Inc. seeks a Community Services Coordinator to support HELP New Mexico CSBG program activities and reporting. You will assist with staff training, data collection, and partnership development to enhance services for low-income families.

Travel to designated counties weekly, supervise Community Support Advocates, and help design service delivery models while ensuring compliance with CSBG funding requirements.

Qualifications

• Associate degree in Family Studies or related field with 2 years of experience in employment/training programs or social services

Responsibilities

• Provide support to the Community Services Director for program services, deliverables, and requirements

Skills

Community engagement

Training delivery

Database management

MS Office

Education

Associate degree in Family Studies

Bachelor’s degree in Social Work / Public Administration / Human Services

Tools

Microsoft Office Suite

Outlook

OneDrive

Teams

MS Word

MS Excel

Job description

Lead the connections that make a difference!

HELP New Mexico’s Community Services Block Grant (CSBG) is designed to assist limited-income individuals on their journeys to achieve their educational and employment goals. This happens through an individualized array of supportive services and emergency assistance, so families will have their needs met while education and/or job training is ongoing.

Will consider candidates based in the following areas as well: Mora, Bernalillo, Sandoval, Dona Ana, Santa fe, Rio Arriba, Taos, Colfax, San Miguel.

Travel to the following counties: Mora, Bernalillo, Sandoval, Dona Ana, Santa fe, Rio Arriba, Taos, Colfax, San Miguel. Weekly travel expected to support staff in these areas.

HOW WILL YOU MAKE AN IMPACT IN THIS ROLE?

• You will provide overall support to the HELPNM Community Services Director related to the all-Community Services program services, deliverables, and requirements.
• You will recommend applicants for Community Support Advocates (CSA) during the selection process and training newly onboarding CSA.
• You will be responsible for conducting periodic training for CSA's.
• You will create and maintain databases for the program tracking tools, partnerships, training logs, and other data pertinent to capturing CSBG performance measures.
• You will schedule community events and engagements in partnership with other community agencies.
• You will evaluate the effectiveness of existing community services.
• You will plan, develop, recommend, and implement innovative community services.
• You will act as a key advisor to the Community Services Director on program design, service delivery models, and community engagement strategies.
• You will independently identify service gaps, analyze community needs data, and recommendsprogrammatic changes or enhancements.

Supervisory Responsibilities

You will directly supervise Community Support Advocates, including assigning work, setting performance expectations, monitoring outcomes, and providing ongoing coaching and corrective feedback. Conduct or leads performance evaluations and makes formal recommendations regarding hiring, promotion, disciplinary action, and termination of Community Support Advocates. Has authority to adjust workloads, prioritize assignments, and approve schedules to meet program goals.

What Makes You a Great Community Services Coordinator

• You devote time to developing networks by building alliances within the community.
• You have the ability to plan, collaborate, and strategize partnership events with other community agencies, entrepreneurs, and businesses in providing services to vulnerable populations such as the homeless, low-income seniors, individuals and families, and other community needs.
• You have the ability to evaluate and address community needs by utilizing partnerships and CSBG funding.
• You can quickly respond, develop processes, and deploy CSA to community emergency needs.
• You can create and maintain tracking tools, databases, and reports.
• You have strong and effective verbal and written communication skills.
• You have strong interpersonal skills, are a problem solver, listen effectively, and provide constructive responses.
• You are able to participate in interviews and the selection process of CSA hiring.
• The ability to conduct training of CSAs.
• You have knowledge of Microsoft Office Suites such as Outlook, One Drive, Teams, MS Word, MS Excel, and other helpful technology applications to carry on everyday responsibilities.
• You have knowledge of CSBG funding requirements, performance indicators, and the ability to research Federal, State, and Local rules and regulations.

Minimum Qualifications And Competencies

Education /Background:

• Associate degree from an accredited two-year junior college in Family Studies and two (2) years of progressive experience in employment and/or training programs, social services, and/or with the low-income population
• Bachelor’s degree in social work, Public Administration, Human Services, or related field preferred.
• Demonstrated experience in program administration, staff supervision, and community-based service delivery.
• Any combination of education from an accredited college or university and/OR direct experience in this occupation totaling four (4) years may substitute for the required education and experience
• Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions

Other Requirements:

This position is accountable for achieving program outcomes and may be required to work beyond standard business hours to meet organizational objectives.

The position is evaluated based on results achieved rather than hours worked.

Benefits

• Generous Paid Holiday
• Employee Recognition Program
• Paid Time Off & Paid Sick Days
• Free Preventative Services & Wellness Rewards
• Medical, Dental, and Vision for Spouse/Domestic Partner & Children to age 26
• Health Savings Account & Flexible Spending Account
• Life + Disability options
• Employee Assistance Program
• Telemedicine & Concierge Services
• 401(k) Retirement Plan
• Pet Care, Life Mart Purchase Discounts
• Tuition Reimbursement for qualifying degrees
• Mileage & Cell Reimbursement for qualifying roles
• Identity Theft Protection& Voluntary Benefits

Chicanos Por La Causa, Inc. is an Equal Opportunity Employer

CPLC knows it takes variety of thought, culture, background, and perspective to create a truly impactful workforce. As CPLC grows, we are seeking talented employees with varying backgrounds, cultures, perspectives, and experiences to support our innovation and creativity. CPLC commits to a continued focus on fair and just hiring, training, promotional practices, and policies. We work for real change and progress in equal opportunity recruitment, hiring, and advancement. Learn more by visiting https://www.eeoc.gov/poster

California Residents: Chicanos Por La Causa, Inc and its subsidiaries will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act. Find out more about the Fair Chance Act by visiting the Civil Right’s Department Fair Chance Act webpage.