Community Services Coordinator

Chicanos Por La Causa; Albuquerque (NM); On-site; USD 40,000 - 44,000; Full time

Benefits offered by this job

Generous Paid Holiday

Employee Recognition Program

Paid Time Off & Paid Sick Days

Medical, Dental, and Vision for family

Health Savings Account & Flexible Spnd

Life + Disability options

Employee Assistance Program

401(k) Retirement Plan

Tuition Reimbursement

Mileage & Cell Reimbursement

Job summary

Chicanos Por La Causa seeks a Community Services Coordinator to lead CSBG program support, oversee Community Support Advocates, and manage data tracking tools and partnerships across New Mexico. The role requires coordinating training, event scheduling, and ongoing evaluation of services for vulnerable populations.

Based in New Mexico with weekly travel to Mora, Bernalillo, Sandoval, Dona Ana, Santa Fe, Rio Arriba, Taos, Colfax, and San Miguel counties, you will collaborate with diverse partners

Qualifications

• Associate degree and 2+ years progressive experience in employment and/or training programs, social services, and/or with the low-income population
• Bachelor’s degree preferred in social work, Public Administration, Human Services, or related field
• Experience in program administration, staff supervision, and community-based service delivery
• Ability to travel weekly to support staff in multiple areas

Responsibilities

• Provide overall support to the HELPNM Community Services Director related to all Community Services program services, deliverables, and requirements
• Recommend applicants for Community Support Advocates (CSA) during selection and training of newly onboarding CSA
• Conduct periodic training for CSA's
• Create and maintain databases for program tracking tools, partnerships, training logs, and other data pertinent to CSBG performance measures
• Schedule community events and engagements in partnership with other community agencies
• Evaluate the effectiveness of existing community services
• Plan, develop, recommend, and implement innovative community services
• Act as a key advisor to the Community Services Director on program design and service delivery models

Skills

Community engagement

Training delivery

Database creation/maintenance

Verbal & written communication

Supervisory experience

Project coordination

Education

Associate degree in Family Studies

Bachelor’s degree in Social Work or related field preferred

4 years experience in employment/training programs or social services

Tools

MS Office Suite

Job description

Regular - Full Time (FT) , Days , M-F 8am-5pm

Posted 09/04/2026

Minimum Salary: $ 28.85

Maximum Salary: $ 32

Lead the connections that make a difference!

HELP New Mexico’s Community Services Block Grant (CSBG) is designed to assist limited-income individuals on their journeys to achieve their educational and employment goals. This happens through an individualized array of supportive services and emergency assistance, so families will have their needs met while education and/or job training is ongoing.

Will consider candidates based in the following areas as well: Mora, Bernalillo, Sandoval, Dona Ana, Santa fe, Rio Arriba, Taos, Colfax, San Miguel.

Travel to the following counties:Mora, Bernalillo, Sandoval, Dona Ana, Santa fe, Rio Arriba, Taos, Colfax, San Miguel. Weekly travel expected to support staff in these areas.

HOW WILL YOU MAKE AN IMPACT IN THIS ROLE?

• You willprovide overall support to the HELPNM Community Services Director related to the all-Community Services program services, deliverables, and requirements.
• You willrecommendapplicants for Community Support Advocates (CSA) during the selection process and training newly onboarding CSA.
• You will be responsible for conducting periodic training for CSA's.
• You will createand maintaindatabases for the program tracking tools, partnerships, training logs, and other data pertinent to capturing CSBG performance measures.
• You will schedulecommunity events and engagements in partnership with other community agencies.
• You will evaluatethe effectiveness of existing community services.
• You will plan, develop, recommend, and implementinnovative community services.
• You will actas a key advisor to the Community Services Director on program design, service delivery models, and community engagement strategies.
• You will independently identifyservice gaps, analyzecommunity needs data, and recommendsprogrammatic changes or enhancements.

SUPERVISORY RESPONSIBILITIES

You will directly superviseCommunity Support Advocates, including assigning work, setting performance expectations, monitoring outcomes, and providing ongoing coaching and corrective feedback. Conduct or leads performance evaluations and makes formal recommendations regarding hiring, promotion, disciplinary action, and termination of Community Support Advocates. Has authority to adjust workloads, prioritize assignments, and approve schedules to meet program goals.

WHAT MAKES YOU A GREAT COMMUNITY SERVICES COORDINATOR

• Youdevotetime to developing networks by building alliances within the community.
• You have the ability to plan, collaborate, and strategize partnership events with other community agencies, entrepreneurs, and businesses in providing services to vulnerable populations such as the homeless, low-income seniors, individuals and families, and other community needs.
• You have the ability to evaluate and address community needs by utilizing partnerships and CSBG funding.
• You canquickly respond, develop processes, and deploy CSA to community emergency needs.
• You can createand maintaintracking tools, databases, and reports.
• You havestrong and effective verbal and written communication skills.
• You have strong interpersonal skills, are a problem solver, listeneffectively, and provideconstructive responses.
• You are able to participate in interviews and the selection process of CSA hiring.
• The ability to conduct training of CSAs.
• You have knowledge of Microsoft Office Suites such as Outlook, One Drive, Teams, MS Word, MS Excel, and other helpful technology applications to carry on everyday responsibilities.
• You have knowledge of CSBG funding requirements, performance indicators, and the ability to research Federal, State, and Local rules and regulations.

MINIMUM QUALIFICATIONS AND COMPETENCIES

Education /Background :

• Associate degree from an accredited two-year junior college in Family Studies and two (2) years of progressive experience in employment and/or training programs, social services, and/or with the low-income population
• Bachelor’s degree in social work, Public Administration, Human Services, or related field preferred.
• Demonstrated experience in program administration, staff supervision, and community-based service delivery.
• Any combination of education from an accredited college or university and/OR direct experience in this occupation totaling four (4) years may substitute for the required education and experience
• Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions

Other Requirements:

This position is accountable for achieving program outcomes and may be required to work beyond standard business hours to meet organizational objectives.

The position is evaluated based on results achieved rather than hours worked.

BENEFITS

We recognize that our success is driven by great talent, and that's why we provide a comprehensive and competitive suite of benefits to serve you and your family.

• Generous Paid Holiday
• Employee Recognition Program
• Paid Time Off & Paid Sick Days
• Free Preventative Services & Wellness Rewards
• Medical, Dental, and Vision for Spouse/Domestic Partner & Children to age 26
• Health Savings Account & Flexible Spending Account
• Life + Disability options
• Employee Assistance Program
• 401(k) Retirement Plan
• Tuition Reimbursement for qualifying degrees
• Mileage & Cell Reimbursement for qualifying roles
• Identity Theft Protection& Voluntary Benefits

Chicanos Por La Causa, Inc. is an Equal Opportunity Employer

CPLC knows it takes variety of thought, culture, background, and perspective to create a truly impactful workforce. As CPLC grows, we are seeking talented employees with varying backgrounds, cultures, perspectives, and experiences to support our innovation and creativity. CPLC commits to a continued focus on fair and just hiring, training, promotional practices, and policies. We work for real change and progress in equal opportunity recruitment, hiring, and advancement. Learn more by visitinghttps://www.eeoc.gov/poster

California Residents: Chicanos Por La Causa, Inc and its subsidiaries will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act. Find out more about the Fair Chance Act by visiting theCivil Right’s Department Fair Chance Actwebpage.