Certified Peer Support Worker

Chicanos Por La Causa; Albuquerque (NM); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Generous Paid Holidays

Paid Time Off & Sick Days

Health, Dental, Vision for family

Job summary

Chicanos Por La Causa seeks a Certified Peer Support Worker to lead the Women’s Housing Navigation shelter team, guiding day‑to‑day operations and coordinating complex cases. You will mentor staff, manage documentation, and partner with leadership to ensure high‑quality, trauma‑informed housing support services.

You’ll travel to community resources and landlords to support client exits to stable housing. The role emphasizes strong client advocacy, collaboration with community partners, and

Qualifications

• Must be CPSW through a recognized New Mexico program
• Lived experience of mental health or substance use challenges
• Past work with homelessness or supportive housing is desirable
• Valid driver’s license and local travel ability
• Proficiency with basic computer applications including Microsoft Office and client management software

Responsibilities

• Provide leadership to Housing Support Specialist team and oversee day‑to‑day operations
• Coordinate complex cases and support team development
• Maintain reporting, compliance tracking, and documentation with leadership
• Link clients to community resources and landlords to aid rapid rehousing
• Ensure trauma‑informed, client‑centered shelter environment and empower clients to advocate for themselves

Skills

Trauma-informed

Coaching & collaboration

Leadership

Client-centered service

Education

New Mexico CPSW training program

Tools

Microsoft Office

Client management software

Job description

About this position

Our Women's Shelter team is GROWING!! We are searching forCertified Peer Support Workers to join the team.If you are trauma-informed and passionate about serving our most vulnerable, we can't wait to hear from you!

SCHEDULES - On-Site

• Days: 6:30AM-3PM
• Evenings: 2:30PM-11PM

All schedules may include weekends and aresubject to change to support program needs as appropriate.

LOCATION:5400 Gibson Blvd SE

ABOUT WOMEN'S HOUSING NAVIGATION
The shelter offers a safe and welcoming environment to women experiencing homelessness in Albuquerque. The center is open year-round and offers meals, a warm overnight bed,and secure under-bed storage.The shelter provides low barrier, trauma-informed case management, job searching and other supportive services. The team works to guide guests through a successful exit from shelter tosafe, stable housing, and aplan for ongoing support.

HOW WILL YOU MAKE AN IMPACT?
You are going to provide leadership and support to the Housing Support Specialist team at Women’s Housing Navigation shelter. Your support will ensure theconsistent delivery of high-quality, client-centered housing support services, including Rapid Rehousing and Transitional Housing programs. You will be the lead, coordinating day-to-day operations, assistingwith complex cases, fosteringteam development, and overseeingsome administrative functions such as reporting, compliance tracking, proper documentation,and communication with leadership.

You are integral to ensuringthe shelter environment remains safe, trauma-informed, and client-centered. Alongside your team, you'll mentorand empowerclients to advocate for their needs and rights.You'll even get to travel into the community, linking clients to community resources and nurturing partnerships with community partners and landlords.

WHAT MAKES YOU A GREAT CPSW?

• You get it. You know what this work really means.You know what it means to work in a shelter with diverse people and families experiencing traumas, crisis, mental health issues, and barriers to stable housing. Youremain calm, safe and get things done.
• You're trauma-informed. You understand theeffects of trauma and go the extra mile to becompassionate and supportive in all your interactions.
• You love to coach and collaborate. Building up others'strengths while developing their growth is what you're all about!
• You're resourceful and can think on the spot.You know howto navigate local housing markets, rental programs,landlord relations and are able pivot on a dime to meet the needs of your clients.
• You always follow-through. Documentation, meeting deadlines and coming through on your commitments is second-naturebecause you know clients are counting on you!

MINIMUM QUALIFICATIONS

• Must be CPSW through a recognized program, such as the New Mexico Certified Peer Support Worker training program
• Lived Experience: CPSW will have a personal history of overcoming mental health or substance use challenges
• Previous experience working with individuals experiencing homelessness or in a supportive housing setting is highly desirable
• Valid driver’s license and ability to travel locally as needed.
• Proficiency in basic computer applications, including Microsoft Office and client management software

BENEFITS
We recognize that our success is driven by great talent, and that's why we provide a comprehensive and competitive suite of benefits:

• Generous Paid Holidays
• Employee Recognition Program
• Paid Time Off & Paid Sick Days
• Free Preventative Services & Wellness Rewards
• Medical, Dental, and Vision for Spouse/Domestic Partner & Children up to age 26
• Health Savings Account & Flexible Spending Account
• Life + Disability options
• Employee Assistance Program
• 401(k) Retirement Plan
• Voluntary Pet Insurance and other optional benefits for additional peace of mind
• Tuition Reimbursement for qualifying degrees

Chicanos Por La Causa, Inc. is an Equal Opportunity Employer

CPLC knows it takes variety of thought, culture, background, and perspective to create a truly impactful workforce. As CPLC grows, we are seeking talented employees with varying backgrounds, cultures, perspectives, and experiences to support our innovation and creativity. CPLC commits to a continued focus on fair and just hiring, training, promotional practices, and policies. We work for real change and progress in equal opportunity recruitment, hiring, and advancement. Learn more by visiting https://www.eeoc.gov/poster

California Residents: Chicanos Por La Causa, Inc and its subsidiaries will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act. Find out more about the Fair Chance Act by visiting the Civil Right’s Department Fair Chance Actwebpage.

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