Community Support & Administrative Coordinator

Associa; Shrewsbury (MA); On-site; USD 30,000 - 34,000; Full time

Job summary

Associa, through The Dartmouth Group in Shrewsbury, MA, is seeking a full-time Community Support Specialist to assist homeowners, board members, and staff with administrative tasks and customer service. Work hours are Monday–Friday, 8am–4pm, in an office setting.

The role includes filing, data entry, mail processing, and preparing board packages, with a $22–$25 hourly pay range. Equal opportunity employer.

Qualifications

• High School Diploma or GED required.
• At least one year of directly related or closely related experience.
• Proficient in Microsoft Office (Word, Excel, Outlook).
• Professional customer service skills.
• Ability to work with multiple stakeholders (community managers, vendors, peers, clients).

Responsibilities

• Update and file association documents for Community Managers.
• Update homeowner and association information in database and shared files.
• Process and distribute incoming and outgoing mail for the office and Associations.
• Process print jobs, scanning and faxing as needed for general office support.
• Prepare and assist community managers with monthly board packages and in-house mailings.
• Receive and respond to calls from homeowners, Board members and vendors.

Skills

Customer service

Communication

Organization

Time management

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

Associa, through The Dartmouth Group in Shrewsbury, MA, is seeking a full-time Community Support Specialist to assist homeowners, board members, and staff with administrative tasks and customer service. Work hours are Monday–Friday, 8am–4pm, in an office setting.

The role includes filing, data entry, mail processing, and preparing board packages, with a $22–$25 hourly pay range. Equal opportunity employer.