Community Desk & Homeowner Support Specialist

associacareers; Rockville (VA); On-site; USD 25,000 - 28,000; Full time

Job summary

Community Group Inc., an Associa company, is hiring a full-time Community Support Specialist to provide administrative support to homeowners, members of the Board of Directors, and internal staff. This role will sit at the corporate office in Williamsburg, VA.

Responsibilities include front desk duties, greeting visitors, handling inquiries in person, by phone and email, typing and formatting correspondence, and supporting invoicing and data entry. Strong communication and teamwork are essential.

Qualifications

• High School Diploma or GED required.
• 1+ year of office support, clerical, or administrative experience.
• Excellent written and spoken communication.
• Customer service focused and team oriented.
• Self-motivated, proactive, takes the initiative, with timely follow-up skill.
• Time management and time critical prioritization skills.

Responsibilities

• Manage all front desk and clerical tasks.
• Meet and greet everyone as they walk in.
• Research and respond to inquiries in-person, by phone, and email.
• Type and format correspondence.
• Mass email communication to homeowners using the internal website.
• Enter and update community and homeowner information in the system.
• Receive, sort, and distribute mail, packages, and deliveries.
• Scan, file, and print documents.
• Assist in preparing invoices.
• Other duties as requested.

Skills

Communication skills

Customer service

Teamwork

Time management

Education

High School Diploma or GED

Job description

Community Group Inc., an Associa company, is hiring a full-time Community Support Specialist to provide administrative support to homeowners, members of the Board of Directors, and internal staff. This role will sit at the corporate office in Williamsburg, VA.

Responsibilities include front desk duties, greeting visitors, handling inquiries in person, by phone and email, typing and formatting correspondence, and supporting invoicing and data entry. Strong communication and teamwork are essential.