Community Services Admin Support Specialist II

State of South Carolina; South Carolina; On-site; USD 28,000 - 38,000; Full time

Benefits offered by this job

Health, Dental, Vision Insurance

Long Term Disability (LTD)

Life Insurance

Job summary

South Carolina Department of Social Services is seeking a County Administrative Support Specialist II to perform advanced clerical and typing duties, exercise discretion, and support Economic Services and Family Services in Georgetown County.

Responsibilities include processing FI/SNAP applications, registering cases, managing mail and files, coordinating with caseworkers, and ensuring the protection of personal data.

Qualifications

• High School Diploma and two years of clerical or secretarial experience.
• An Associate Degree or higher may substitute for required work experience.

Responsibilities

• Process FI and SNAP applications, explain services, and register applications.
• Assign caseworkers and scan applications in SCOSA.
• Serve as switchboard operator and route calls to extensions.
• Greet customers at reception and direct them to the appropriate program or caseworker.
• Provide clerical support for Economic Services and Family Services, including packets and letters.
• Receive, open, stamp, and distribute mail; prepare outgoing mail daily.
• Order supplies, manage faxes, and maintain printers and copiers.
• Maintain and purge case files and protect PII and agency data.

Skills

Clerical work

Typing

Customer service

Attention to detail

Education

High School Diploma

Associate Degree or higher

Tools

SCOSA system

Job description

South Carolina Department of Social Services is seeking a County Administrative Support Specialist II to perform advanced clerical and typing duties, exercise discretion, and support Economic Services and Family Services in Georgetown County.

Responsibilities include processing FI/SNAP applications, registering cases, managing mail and files, coordinating with caseworkers, and ensuring the protection of personal data.