Community Services Casework & Eligibility Specialist

Whosonthemove; Georgetown (SC); On-site; USD 32,000 - 42,000; Full time

Job summary

Whosonthemove in Georgetown, SC is seeking an entry-level Community Services Assistant under general supervision to provide basic economic assistance and casework for CSBG/LIHEAP services. You will assess eligibility, prepare documentation, and refer clients while tracking data in manual and computerized systems.

Responsibilities include follow-up with clients, home visits when needed, and collaboration with local agencies to meet requests.

Qualifications

• Minimum requirements: Associate’s Degree with one year experience; or high school education with three years of related work.
• Ability to communicate effectively in writing and speaking and in presenting reports.
• Demonstrate working knowledge of desktop computer systems and data entry of client information.
• Familiarity with Microsoft Word and Windows environments.
• Ability to travel in the service area using Agency vehicle and possess a valid SC driver’s license.
• May travel occasionally using own vehicle.
• Ability to maintain and retrieve client files and visually review records.

Responsibilities

• Determines eligibility of clients.
• Prepares necessary forms/documentation for program services.
• Conducts follow-up tasks with clients to verify emergency or assistance situations, including home visits.
• Coordinates services with other human/social services agencies as needed to meet requests and avoid duplication.
• Assists in data input, documentation, and management of client tracking/monitoring processes using manual and computerized methods.
• Works with other agency program staff and Local referral agencies to disseminate information.
• Provides program advocacy, support and technical assistance to staff for program requirements.
• Performs other assigned duties and tasks as required.

Skills

Oral and written communication

Data entry

Microsoft Word

Windows operating system

Travel ability

Valid SC driver’s license

Education

Associate’s Degree

High school diploma

Bachelor’s Degree in Family/Human/Social Services

Tools

Microsoft Word

Windows OS

Job description

Whosonthemove in Georgetown, SC is seeking an entry-level Community Services Assistant under general supervision to provide basic economic assistance and casework for CSBG/LIHEAP services. You will assess eligibility, prepare documentation, and refer clients while tracking data in manual and computerized systems.

Responsibilities include follow-up with clients, home visits when needed, and collaboration with local agencies to meet requests.