Administrative Specialist II / 61163847

State of South Carolina; South Carolina; On-site; USD 29,000 - 35,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Long-term disability insurance

Life insurance

Paid vacation

Job summary

The South Carolina Department of Social Services seeks an Administrative Specialist II to perform advanced clerical duties, handle switchboard operations, and support Economic Services and Family Services. A High School Diploma and two years of clerical experience are required, with an Associate Degree substituting for experience.

Driving may be required and field assignments are possible. The role includes safeguarding PII, processing mail, filing and archiving case files, and contributing to

Qualifications

• A High School Diploma and two (2) years of clerical experience.
• An Associate Degree or higher in Secretarial Science may be substituted for the required work experience.

Responsibilities

• Operates the switchboard and routes calls to the correct extensions.
• Greets customers at the reception desk and directs them to the appropriate program or caseworker.
• Handles clerical tasks for Economic Services and Family Services, including packets, letters, and scanning into SCOSA.
• Maintains filing for case files, processes mail, and prepares daily logs such as cash receipts and time studies.
• Protects personal identifying information (PII) and safeguards agency networks and data.
• Performs emergency disaster management duties and other related duties as required.

Skills

Clerical experience

Typing

Office procedures

Education

High School Diploma

Associate Degree in Secretarial Science

Tools

SCOSA system

Job description

Do you have a passion to provide meaningful work in the community? Would you like to be part of an organization whose central mission is helping to protect, stabilize and strengthen the lives of children, families, and vulnerable adults? Then the South Carolina Department of Social Services has the right job opportunity for you.

Job Duties:

• The Administrative Specialist II performs a variety of advanced clerical and typing duties. Exercises judgment and discretion in various duties performed for the agency.
• Performs a variety of advanced clerical and typing duties. Exercises judgment and discretion in various duties performed for the agency.
• Serves as switchboard operator of the agency by receiving calls, transferring calls to the desired extensions and assembling folders for intake cases.
• Greets customers at the reception desk, discerns customers’ needs and routes them to designated program/caseworker either directly or via tracking sheet through client registration. Copies documents for clients and scans into the SCOSA system to appropriate caseworker.
• Performs clerical support for Economic Services and Family Services to include: application packets, appointment letters, transfer in and out cases, prepares alert changes, processes MR's and scans into SCOSA, completes time studies, issues bus tickets, researches via computer County Government records for child support, real property and vehicle information.
• Receives, opens, stamps and distributes all drop box and incoming mail to appropriate individuals or folders in SCOSA, and prepares outgoing and courier mail daily. Prepares the Daily Cash Logs and DSS 1111 receipts for incoming checks and cash.
• Orders supplies weekly for the clerical unit, submits faxes, replenish copiers and network printers with toner, paper and envelopes. Responds to quality control requests, assists the supervisor as needed and performs other related duties as required.
• Responsible for filing incoming case files on file shelves, pulling outgoing files as requested, maintain separation of case files by program and purging closed case files as required for destruction and archives.
• Ensures that personal identifying information (PII) is properly used, accessed, gathered, shared and disposed. Protects the agency networks and applications by safeguarding systems, equipment and data.
• Performs emergency disaster management services to include American Red Cross sheltering and Disaster Snap duties; performs other related duties as required.
• Performs job delivery and/or performance with positive or appropriate customer service delivery to clients, the public and co-workers as an integral requirement.

A High School Diploma and two (2) years of clerical experience.

An Associate Degree or higher in Secretarial Science may be substituted for the required work experience.

Must possess a valid driver's license and have access to and be able to operate a motor vehicle. Individuals must comply with necessary field work assignments.

If you certify, by completion and submission of this application, that you possess educational credentials that qualify you for the available DSS positions, you will be required to provide a certified official transcript, if you are selected for job offer.

The South Carolina Department of Social Services offers an exceptional benefits package that includes:

• Health, Dental, Vision, Long Term Disability, and Life Insurance for Employee, Spouse, and Children
• 15 days annual (vacation) leave per year
• 15 days sick leave per year
• 13 paid holidays
• Paid Parental Leave
• State Retirement Plan and Deferred Compensation Programs

DIVISION: County Administration / Georgetown County