Child Support Services Administrative Specialist II / 61016075

State of South Carolina; Florence (SC); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Health/Dental/Vision

Long Term Disability

Life Insurance

Vacation 15 days

Sick leave 15 days

Holidays 13

Parental Leave

Retirement & Deferred Compensation

Job summary

SC Department of Social Services in Florence County seeks an Administrative Specialist II to support attorneys and child support specialists. Responsibilities include processing pleadings, scanning and filing documents, and maintaining PACSS/OnBase records.

A high school diploma and clerical experience are required, with an associate degree or higher substituting for experience. Valid driver’s license and physical ability to lift 35 pounds are needed.

Qualifications

• High School Diploma and two years of clerical experience.
• Associate degree or higher may substitute for the required work experience.
• Must have valid driver's license; be able to lift at least 35 pounds; typing ability at 35 wpm.

Responsibilities

• Perform general administrative duties for attorneys and child support specialists in the Child Support Services Division.
• Process Administrative process pleadings and forward to sheriffs departments and custodial parents.
• Scan and file orders into OnBase; ensure proper folder organization.
• Complete QA checklist for orders and review related details for accuracy.
• Review orders to confirm medical insurance is addressed where required.
• Maintain documents on PACSS, Word, Excel, Outlook; assist with office equipment and supplies.
• Receive mail and log documents in PACSS; forward to case managers; scan as needed.
• Process faxes and conference forms; scan into OnBase and route to staff.
• Protect personally identifying information and safeguard agency networks and data.
• Perform Red Cross shelter duties.
• Other duties as required.

Skills

Typing 35 wpm

Clerical experience

Education

High School Diploma

Associate Degree or higher substituting for experience

Job description

Do you have a passion to provide meaningful contributions to your community? Would you like to be part of an organization whose central mission is helping to protect, stabilize and strengthen the lives of South Carolina's children, families, and vulnerable adults? If so, the SC Department of Social Services has the right job opportunity for you!

Job Duties

• The CSS Administrative Specialist II perform general administrative duties for attorneys and child support specialists for the Child Support Services Division.
• Processes Administrative process pleadings - print, sign, and copy pleadings. Send stamped pleadings to sheriffs departments, and court appearance letters to Custodial Parents.
• Scans orders and files received from Administrative process, Rule, and Judicial hearings into OnBase mail system. Ensure documents scanned into the correct folders.
• Completes quality assurance checklist for orders. Review paternity, support, or modified orders, and financial obligation entered for accuracy and completeness.
• Reviews support, paternity, and modified orders to ensure that medical insurance was addressed on each order.
• Establishes and maintains documents on computer using Palmetto Automated Child Support System (PACSS), Word, Excel, Outlook. Aids staff with maintenance of E office equipment, vehicles, and supplies when requested. Organize and stock common work areas. Manage and maintained office supplies.
• Receives mail from post office/mailroom staff. Note in PACSS when certified documents are received and forward documents to staff. Scan documents as needed.
• Processes faxes and virtual conference participation authorization forms. Note in PACSS receipt of documents, scan documents into OnBase, forward to case managers.
• Ensures personal identifying information (Pll) is properly used, accessed, gathered, shared and disposed; protects the agency networks and applications by safeguarding systems, equipment, and data.
• Performs Red Cross shelter duty.
• Other duties as required.

A High School Diploma and two (2) years of clerical experience.

An Associate Degree or higher may be substituted for the required work experience.

Selected positions may require the ability to type at a corrected rate of 35 words per minute.

Must have valid driver's license; be able to lift at least 35 pounds. Must have good insight and initiative in responding to changing conditions.

Benefits

• Health, Dental, Vision, Long Term Disability, and Life Insurance for Employee, Spouse, and Children
• 15 days annual (vacation) leave per year
• 15 days sick leave per year
• 13 paid holidays
• Paid Parental Leave
• State Retirement Plan and Deferred Compensation Programs

DIVISION: Child Support Services / FlorenceCounty