Community Services Specialist- Georgetown

Whosonthemove; Georgetown (SC); On-site; USD 32,000 - 42,000; Full time

Job summary

Whosonthemove in Georgetown, SC is seeking an entry-level Community Services Assistant under general supervision to provide basic economic assistance and casework for CSBG/LIHEAP services. You will assess eligibility, prepare documentation, and refer clients while tracking data in manual and computerized systems.

Responsibilities include follow-up with clients, home visits when needed, and collaboration with local agencies to meet requests.

Qualifications

• Minimum requirements: Associate’s Degree with one year experience; or high school education with three years of related work.
• Ability to communicate effectively in writing and speaking and in presenting reports.
• Demonstrate working knowledge of desktop computer systems and data entry of client information.
• Familiarity with Microsoft Word and Windows environments.
• Ability to travel in the service area using Agency vehicle and possess a valid SC driver’s license.
• May travel occasionally using own vehicle.
• Ability to maintain and retrieve client files and visually review records.

Responsibilities

• Determines eligibility of clients.
• Prepares necessary forms/documentation for program services.
• Conducts follow-up tasks with clients to verify emergency or assistance situations, including home visits.
• Coordinates services with other human/social services agencies as needed to meet requests and avoid duplication.
• Assists in data input, documentation, and management of client tracking/monitoring processes using manual and computerized methods.
• Works with other agency program staff and Local referral agencies to disseminate information.
• Provides program advocacy, support and technical assistance to staff for program requirements.
• Performs other assigned duties and tasks as required.

Skills

Oral and written communication

Data entry

Microsoft Word

Windows operating system

Travel ability

Valid SC driver’s license

Education

Associate’s Degree

High school diploma

Bachelor’s Degree in Family/Human/Social Services

Tools

Microsoft Word

Windows OS

Job description

Under general supervision, provides basic economic assistance and casework services to include assessment, consultation and referral, and eligibility determination for Agency clients receiving CSBG/LIHEAP program services; assists with required processes for client tracking/monitoring in both manual and computerized methodologies to include any applicable follow-up activities; prepares all necessary program documentation; and disseminates program/agency information as appropriate. Keeps the Community Services Program Director and Supervisor informed on any issue with the potential for a significant impact.

DUTIES AND RESPONSIBILITIES

• Determines eligibility of clients.
• Prepares necessary forms/documentation for program services.
• Conducts necessary follow-up tasks with clients to verify emergency and or assistance situation, to include home visits.
• Coordinates services with other Human/Social Services Agencies as necessary to meet the emergency and assistance requests and to avoid duplication of services.
• Assists in the data input, documentation and management of client tracking/monitoring processes using both manual and computerized methodologies as may be required by Agency and or program funding sources.
• Works effectively and positively with other Agency programs staffs and with Local referral agencies regarding Agency programs and the dissemination of information.
• Provides program advocacy, support and technical assistance to other staff for program assistance requirements.
• Performs other assigned duties and or tasks as deemed necessary.

ENTRY

• The minimum requirements are an Associates Degree with one year experience; or a high school education and three years of clerical, social, business and or administrative work experiences; or the equivalent combination of education, training and work experiences.
• The ability to effectively communicate both orally and in writing and in the presentation of and delivery of program reports.
• Demonstrate working knowledge in the usage of desktop computer system and computer entry of client data.
• Microsoft word and windows experience.
• Familiarization with data and/or assessment processes using manual and computerized methods. Ability to travel in service area using Agency vehicle.
• Possess a valid South Carolina driver’s license.
• May be required to travel from time to time using own personal vehicle.
• Ability to maintain and retrieve client files and to visually review.
• Able to lift 30 pounds.

DESIRABLE

• Bachelor’s Degree with emphasis in Family/Human/Social Services and one year of casework activities/human services work experiences.