Community Service Officer - Permanent Part-time

CAMDEN COUNTY COLLEGE; Camden (NJ); On-site; USD 19,868 - 22,813; Part time

Benefits offered by this job

Retirement plan

Short-term disability plan

Paid time off

Job summary

Camden County College ( CCC ) is a leading two-year community college with campuses in Blackwood, Cherry Hill and Camden, New Jersey. The Community Service Officer provides essential safety, access control, dispatch, and campus information services while supporting Public Safety operations.

Minimum qualifications include a high school diploma and one year of customer service or public safety experience. The position requires strong communication skills, ability to multitask, and Microsoft Office

Qualifications

• High school diploma or equivalent required.
• Minimum of one-year experience in a customer service related field or Public Safety work environment.
• Ability to complete multiple tasks simultaneously.
• Good interpersonal and oral communication skills.
• Ability to communicate effectively and courteously with the College Community, customers, and the general public.
• Ability to perform essential job functions during stressful situations.
• Proficiency, or ability to become proficient, in Microsoft Office applications including Word, Outlook and Excel.
• Certification by the State of New Jersey in CPR and First Aid, or ability to obtain certification during probationary period.

Responsibilities

• Welcome and respond to inquiries from visitors, students, faculty, and staff in a friendly, helpful manner.
• Ensure physical security by controlling access and maintaining visitor logs.
• Enforce college standards related to loss prevention and safety procedures.
• Conduct surveillance to detect policy violators and notify authorities.
• Assist officers with routine inspections to maintain security and assets.
• Render first aid to the level of training.
• Participate in training of new hires on loss prevention.
• Serve as back-up cashier and data entry for campus concierge desk.
• Perform clerical duties for Public Safety operations.
• Receive service calls and incident reports; record information for action.
• Monitor emergency phones, CCTV, and dispatch personnel per procedures.
• Report conditions affecting department operations to supervisors.
• Maintain detailed records and daily logs.
• Process identification and garage access cards.
• Dispatch emergency response and keep officers informed during incidents.
• Issue daily situational representations and emergency notifications.
• Available to work outside regular hours, on-call during emergencies and inclement weather; overtime as needed.
• Perform other duties as assigned by the Executive Director of Public Safety.

Skills

Customer service experience

Interpersonal skills

Oral communication

MS Office (Word/Outlook/Excel)

CPR and First Aid certification

Education

High school diploma/equivalency

Job description

Community Service Officer - Permanent Part-time

Please see Special Instructions for more details.

PHYSICAL REQUIREMENTS

• This position may consist of a fixed post and require the ability to sit and/or stand for hours at a time.
• This position may occasionally require constant mobility throughout the campus.
• Dexterity in working with computers is mandatory.

Position Information

Camden County College ( CCC ) is a leading two-year community College with campuses in Blackwood, Cherry Hill and Camden, New Jersey. In addition, the college operates a Regional Emergency Training Center to educate and train police and fire academy professionals as well as a partnership with the Joint Health Sciences Center in the Camden City educational hub. The college is proud of its status as a Hispanic-serving and military friendly institution.

As a leading employer in the region, CCC offers dynamic opportunities for educators, academic leaders, and professionals who are passionate about shaping the future of education and workforce development.

Joining CCC means becoming part of a mission-driven institution that values diversity, innovation, and excellence. Our faculty and administrative teams are dedicated to student success, academic rigor, and community engagement, making CCC an exciting and rewarding place to work.

Choose CCC for competitive salaries and comprehensive benefits, including health, retirement and tuition assistance.

Location

Location Camden City Campus

Department

Public Safety

Days and Hours

Mon 3pm-11pm, Tues 3pm-11pm, Sat 10am-6pm

Position Goals

Title

Community Service Officer - Permanent Part-time

Overview

Camden County College ( CCC ) is a leading two-year community College with campuses in Blackwood, Cherry Hill and Camden, New Jersey. In addition, the college operates a Regional Emergency Training Center to educate and train police and fire academy professionals as well as a partnership with the Joint Health Sciences Center in the Camden City educational hub. The college is proud of its status as a Hispanic-serving and military friendly institution.

• Community Service Officers will report directly to the Executive Director of Public Safety or their designee. Community Service Officers are responsible for the Department’s communication activities including fixed and mobile radio operations, telephones, emergency telephones, the service call and complaint desk, emergency messenger service, identification cards, traffic violation reports, as well as acting as the College’s switchboard, information center, transfer/refer of calls, and providing directions and instructions as necessary, data input and update.
• Community Service Officers will remain consistent with Camden County College’s acknowledgement of the inherent value and dignity of all individuals by creating and nurturing a learning and working environment that affirms and leverages our community’s traditions, heritages, perspectives, and experiences. We are committed to fostering a culture of excellence designed to facilitate the personal and professional success, growth, development, and well-being of all members of our community. We manifest this commitment through our innovative, strategic and collaborative efforts to develop leaders who believe in and lead others toward practicing civility, mutual respect, in our workplaces and society.

Job Description

ESSENTIAL FUNCTIONS

• Welcome and respond to all inquiries from visitors, students, faculty, and staff and act in a friendly and helpful manner.
• Ensure physical security by controlling access of associates and visitors, along with maintaining visitor control logs.
• Enforce Camden County College standards as they relate to loss prevention and safety procedures.
• Conduct surveillance to detect, prevent and assist with the violators of policy and notifying appropriate authorities.
• Assist Public Safety Officers with conducting routine inspections of their assigned area to maintain physical security and protection of assets.
• Render first aid and other medical assistance to the level of your training.
• Participate in the training of new hire associates in matters of loss prevention.
• Serve as back-up cashier and data entry for Camden City campus concierge desk.
• Perform clerical duties as assigned pertaining to the Public Safety operation.
• Receive service calls, complaints, and incident reports from students, faculty, staff, campus visitors, and the general public. Accurately record important information for further action.
• Monitor emergency telephones, CCTV video, and dispatch personnel in accordance with outlined procedures.
• Responsible for reporting any conditions and/or circumstances that may affect the operations of the department to supervisors.
• Maintain and organize detailed and accurate records and daily logs in accordance with office filing procedures.
• Processing identification cards and garage access cards
• Dispatch the appropriate emergency response and other personnel to the location of the incident, provide support to officers as required: calls emergency personnel and other services as required, and keeps officers appraised of situation and circumstances on incident during their response.
• Issues daily situational representations to administrative personnel as well as generates emergency notifications for the College’s emergency management team and predesignated stakeholders.
• Must be available to work outside of regular hours on an on-call basis during emergencies and periods of inclement weather; and work overtime when required to complete time critical assignments.
• Perform other duties as assigned by the Executive Director of Public Safety and/or their designee.

Minimum Qualifications

MINIMUM QUALIFICATIONS

• High school diploma/equivalency required.
• Minimum of one-year experience in a customer service related field or Public Safety work environment.
• Ability to complete multiple tasks simultaneously.
• Good interpersonal and oral communication skills.
• Ability to communicate effectively and courteously with the College Community, customers, and the general public.
• Ability to perform essential job functions during stressful situations.
• Proficiency, or ability to become proficient, in Microsoft Office applications including Word, Outlook and Excel.
• Certification by the State of New Jersey in CPR and First Aid, or ability to obtain certification during probationary period.

Camden County College offers a benefits package to our permanent part‑time employees that includes a retirement plan and short‑term disability plan as well as a paid time off policy, which includes paid holiday time. Additional benefits include an Employee Assistance Program ( EAP ), tuition reimbursement, tuition waiver programs and professional development opportunities.

Special Instructions for Applicants

PHYSICAL REQUIREMENTS

• This position may consist of a fixed post and require the ability to sit and/or stand for hours at a time.
• This position may occasionally require constant mobility throughout the campus.
• Dexterity in working with computers is mandatory.

Published Salary Range

Published Salary Range $19,868-$22,813

Job Open Date

Job Open Date 07/23/2026

Job Close Date

Open Until Filled Yes

Job Category

Job Category Staff

Application Types Accepted

Required Documents

• Resume

Optional Documents

• Cover Letter
• Other Document

Camden County College is a Tobacco-Free Workplace. Smoking and the use of all tobacco or "tobacco like" products on all College property including smoking in your own vehicle in our parking lots and/or garages is strictly prohibited. Be healthy, live longer, and help us create a safer and cleaner Campus!

Camden County College does not discriminate in admissions or access to, or treatment or employment on the basis of race, creed, color, national origin, ancestry, nationality, age, sex, sexual orientation, marital status or domestic partnership or civil union status, gender identity or expression, or persons with a mental or physical disability, or any other legally protected characteristic, in its programs and activities.

The following persons have been designated to handle inquires/complaints regarding non‑discrimination policies:

• Title IX Coordinator: Executive Dean, Student Affairs, 856-227-7200, ext. 4371, Taft Hall, Room 233, Blackwood Campus
• Deputy Title IX and ADA Coordinator for Employees: Assistant Director of Human Resources, 856-227-7200, ext. 4391, Roosevelt Hall, Room 106, Blackwood Campus
• Deputy Title IX and Section 504 Coordinator for Students: Associate Dean of Students, 856-227-7200, ext. 5088, Taft Hall, Room 302, Blackwood Campus
• Title II for Employees and Students: Building Operations Manager, 856-227-7200, ext. 4575 Physical Plant, Blackwood Campus