Community Service Desk Associate – Police

Paycom - ATS; Mableton (GA); On-site; USD 32,000 - 43,000; Full time

Job summary

Paycom - ATS is seeking a Public Service Representative for the City of Mableton, GA. This full-time, on-site role handles customer service, administrative duties, and non-emergency support for the Police Department.

The position requires a High School diploma and offers a salary range of $23.07–$30.28 per hour. Responsibilities include greeting the public, processing routine reports, assisting with online reporting, and maintaining accurate records with discretion and professionalism.

Qualifications

• Experience in customer service and public intake settings.
• Familiar with records management and basic data entry.
• Ability to communicate with diverse audiences.

Responsibilities

• Serve as a professional, courteous public point of contact.
• Assist with reports, inquiries, and department services.
• Document reports and enter data into records systems.
• Support non-emergency administrative and field activities.
• Maintain confidentiality and handle sensitive information.

Skills

Customer service

Public intake

Records management

Communication

Administrative support

Conflict de-escalation

Education

High School Diploma

GED

Job description

Paycom - ATS is seeking a Public Service Representative for the City of Mableton, GA. This full-time, on-site role handles customer service, administrative duties, and non-emergency support for the Police Department.

The position requires a High School diploma and offers a salary range of $23.07–$30.28 per hour. Responsibilities include greeting the public, processing routine reports, assisting with online reporting, and maintaining accurate records with discretion and professionalism.