Police Community Service Aide

DeKalb County; Georgia; On-site; USD 46,000 - 48,000; Full time

Job summary

DeKalb County in Georgia seeks a Public Safety Support position to assist with low-risk calls, operate a county vehicle, and help with crowd control at events.

Requires a high school diploma or GED and at least one year of customer service or community relations experience; a valid Georgia driver's license is required.

Essential duties include enforcing parking/abandoned vehicle ordinances, directing traffic at parades and large events, and preparing incident reports for court testimony as needed.

Qualifications

• High School diploma or GED required; one year experience in customer service, community relations, or related field, or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job.

Responsibilities

• Provides public safety support for low-risk situations within the County.
• Operates a County appointed vehicle to respond to low-risk calls; and assists motorists and citizens as needed.
• Enforces ordinances related to parking and abandoned vehicles.
• Directs traffic at street crossing for parades, demonstrations and other events as needed; and assists with crowd control at large events.
• Provides effective and efficient customer service; and promotes and maintains community relations.
• Reports high-risk situations requiring a sworn officer or emergency assistance to supervising officer or Police dispatch.
• Prepares reports related to traffic accidents, hit & run cases, fraud, criminal mischief, adult missing persons, and abandoned vehicles.
• Appears in court to present evidence and testify as required.

Skills

Customer service

Community relations

Education

High School diploma or GED

Job description

Salary Range:$19.00 -$29.93/Hour FLSA-Non-Exempt

Starting Pay Rate: $45,615 annualized

Starting Pay Rate with Bachelor Degree: $47,895 annualized

Essential Functions:

The following duties are normal for this position. The omission of specific statements of the duties does not exclude them from the classification if the work is similar, related, or a logical assignment for this classification. Other duties may be required and assigned.

• Provides public safety support for low-risk situations within the County.
• Operates a County appointed vehicle to respond to low-risk calls; and assists motorists and citizens as needed.
• Enforces ordinances related to parking and abandoned vehicles.
• Directs traffic at street crossing for parades, demonstrations and other events as needed; and assists with crowd control at large events.
• Provides effective and efficient customer service; and promotes and maintains community relations.
• Reports high-risk situations requiring a sworn officer or emergency assistance to supervising officer or Police dispatch.
• Prepares reports related to traffic accidents, hit & run cases, fraud, criminal mischief, adult missing persons, and abandoned vehicles.
• Appears in court to present evidence and testify as required.

Minimum Qualifications:

High School diploma or GED required; one year experience in customer service, community relations, or related field; or any equivalent combination of education, training, and experience which provides the requisite knowledge skills and abilities for this job.

Specific License or Certification Required

Must possess and maintain a valid Georgia driver’s license.