Community Relations Coordinator (CRC) (24779)

Cantex Continuing Care Network; Frisco (TX); On-site; USD 55,000 - 70,000; Full time

Benefits offered by this job

401K with match

CEU reimbursement

vacation

sick

holidays

medical

dental

supplemental insurance Plans

Highly competitive compensation

Job summary

Cantex Continuing Care Network in Frisco, TX seeks a Community Relations Coordinator to grow the community census by managing referrals, tours, and admissions. You will ensure all information is collected and communicated to the right staff and convert inquiries to admissions promptly.

This role requires strong verbal and written skills, ability to read and speak English, and prior experience in long-term care is preferred.

Qualifications

• Preferably one-year experience in a long-term care setting with demonstrated evidence of census development.
• Excellent verbal and written skills required; public speaking skills may be necessary.
• Ability to read, write, and speak English.

Responsibilities

• Obtain family commitment to tour for viable referrals and conduct professional tours with clinical and financial staff.
• Conduct admissions paperwork and explain policies; ensure all documents are complete upon admission.
• Coordinate gaining admission approvals for all referrals.
• Meet or exceed budgeted census mix targets.
• Attend daily department manager meetings to update on referrals and admissions.
• Lead ninety-day marketing plan to achieve occupancy and quality mix targets.
• Identify barriers to the admissions process and report to Executive Director/Director of Business Development.
• Conduct sales calls to designated targeted referral sources (physicians, hospitals, social workers, etc.).
• Document all inquiries using the inquiry follow-up log.
• Serve on committees as requested by Executive Director.
• Review policies for Abuse Prevention and enforce as required.
• Attend weekly in-services and comply with Resident Care Management Systems.
• Ensure patient/resident safety.
• Perform other duties as assigned.

Skills

Verbal and written communication

Public speaking

English proficiency

Job description

Job Details:

Job Location: Skilled Nursing at Prairie Estates - Frisco, TX 75033, Position Type: Full Time, Salary Range: Undisclosed, Job Category: Business Development & Sales, Diversity, Equity, and Inclusion are at the heart of Cantex. We are committed to a culture that respects our differences and values the contributions of all people.

Job Summary:

The overall purpose of the Community Relations Coordinator is to build Communitys census by being the primary coordinator for referrals, tours, and admissions. The Community Relations Coordinator has responsibility for ensuring that all information is obtained, documented, and communicated to the appropriate staff within the Community. The Community Relations Coordinator is responsible for timely conversions of inquiries to admissions.

Qualifications:

• Preferably one-year experience in a long-term care setting with demonstrated evidence of census development.
• Excellent verbal and written skills required; public speaking skills may be necessary.
• Ability to read, write, and speak English.

Essential Functions:

• Responsible for obtaining family commitment to tour Community on viable referrals. Conducts a professional tour utilizing clinical and financial personnel with objective of gaining admission.
• Conducts the admission process of signing and explaining admission policies and procedures to residents and family. Ensures all paperwork is complete upon admission.
• Coordinates gaining admission approval for all referrals.
• Ensures that budgeted census mix is met or exceeded.
• Attends daily department manager meeting to update on referrals, admissions and follow up on all outstanding issues to obtain admission.
• Responsible for ninety-day marketing plan to achieve goals for occupancy and quality mix targets.
• Identifies barriers to the admissions process and communicates barriers to the Executive Director and Director of Business Development.
• Responsible for conducting sales calls to designated targeted referral sources which may include but not be limited to physicians, hospitals, social workers, and community organizations.
• Documents all necessary information on inquiries utilizing inquiry follow-up log.
• Serves on various committees as requested by Executive Director.
• Has reviewed Cantex Continuing Care Networks Clinical Policies and Procedures for Abuse Prevention and knows the employee's responsibility to enforce it.
• Attends weekly in-services, understands, and complies with Resident Care Management Systems.
• Responsible for assuring patient/resident safety.
• Performs other duties and/or tasks as assigned.

We are an Equal opportunity employer; We offer an excellent benefit plan to include 401K with match, CEU reimbursement, vacation, sick, holidays, medical, dental, and supplemental insurance Plans as well as a Highly competitive compensation package.

• 401K with match
• CEU reimbursement
• vacation
• sick
• holidays
• medical
• dental
• supplemental insurance Plans
• Highly competitive compensation package