Community Property Manager - Affordable Housing & Engagement

CRM Residential; Philadelphia (Philadelphia County); On-site; USD 50,000 - 80,000; Full time

Benefits offered by this job

Comprehensive Health Coverage

Retirement Savings with employer match

Bonus Potential

Paid Time Off (PTO)

Company Paid Holidays

Safe Harbor 3% 401(k) match

Job summary

CRM Residential is seeking a Community Property Manager to build strong relationships with residents, partners, and stakeholders while driving engagement and NOI through cost controls and revenue programs.

You will lead communications, plan events, and coordinate cross-functional teams to ensure consistent branding across platforms. Strong HUD/tax-credit knowledge and proven management experience are preferred.

Qualifications

• High school diploma or equivalent required.
• Bachelor's degree preferred.
• 3–5 years of property management experience, with at least 2 years in tax credits.
• HUD knowledge/experience and strong management skills.
• Experience with Enterprise Income Verification and TRACs MOR a plus.

Responsibilities

• Develop and implement community engagement strategies to increase customer satisfaction and loyalty.
• Build and maintain relationships with customers, stakeholders, and partners.
• Monitor and respond to customer feedback and inquiries on social media and other channels.
• Create and manage content for social media, blogs, and other channels.
• Plan and execute events and activities to engage the community.
• Analyze engagement metrics and provide regular reports to management.
• Collaborate with cross-functional teams to ensure consistent messaging and branding.

Skills

Communication skills

Community engagement

Independent work

Team collaboration

Project management

Education

High school diploma or equivalent

Bachelor's degree preferred

Tools

Enterprise Income Verification (EIV) system

TRACS MOR

HAP voucher processing

Job description

CRM Residential is seeking a Community Property Manager to build strong relationships with residents, partners, and stakeholders while driving engagement and NOI through cost controls and revenue programs.

You will lead communications, plan events, and coordinate cross-functional teams to ensure consistent branding across platforms. Strong HUD/tax-credit knowledge and proven management experience are preferred.