Community Property Manager: Elevate Affordable Homes

CRM Residential; Philadelphia (Philadelphia County); On-site; USD 65,000 - 70,000; Full time

Benefits offered by this job

Comprehensive Health Coverage

401(k) with Safe Harbor 3% match

Paid Time Off

Company Holidays

Bonus Potential

Job summary

CRM Residential is seeking a Community Property Manager in Philadelphia to develop engagement strategies, build relationships with customers and partners, and manage communications across channels. The role emphasizes improving resident satisfaction, cost controls, and revenue initiatives within approved budgets.

The ideal candidate brings 3–5 years in property management with tax credits, HUD knowledge, and strong leadership skills to guide on-site operations and team performance.

Qualifications

• High school diploma or equivalent education required.
• Bachelor's degree preferred.
• 3-5 years of property management experience required, with at least 2 years in tax credits.
• Project-based Section 8 experience.
• HUD knowledge/experience and strong management experience.
• Experience with Enterprise Income Verification system and processing HAP vouchers through TRACS; MOR with Contract Administrator.

Responsibilities

• Develop and implement community engagement strategies to increase customer satisfaction and loyal.
• Build and maintain relationships with customers, stakeholders, and partners.
• Monitor and respond to customer feedback and inquiries on social media platforms and other channels.
• Create and manage content for social media platforms, blogs, and other communication channels.
• Plan and execute events and activities to engage the community.
• Analyze community engagement metrics and provide regular reports to management.
• Collaborate with cross-functional teams to ensure consistent messaging and branding across all communication channels.

Skills

Communication skills

Organizational skills

Project management

Teamwork

Community engagement

Education

High school diploma or equivalent

Bachelor’s degree

Tools

TRACS

Job description

CRM Residential is seeking a Community Property Manager in Philadelphia to develop engagement strategies, build relationships with customers and partners, and manage communications across channels. The role emphasizes improving resident satisfaction, cost controls, and revenue initiatives within approved budgets.

The ideal candidate brings 3–5 years in property management with tax credits, HUD knowledge, and strong leadership skills to guide on-site operations and team performance.