Property Manager

CRM Residential; Frederiksted (United States Virgin Islands); On-site; USD 75,000 - 80,000; Full time

Benefits offered by this job

Retirement plan

Bonus potential

Paid time off

Company holidays

401(k) match

Job summary

CRM Residential is seeking a Community Property Manager to oversee operations of affordable housing communities. You will build relationships with residents, partners, and stakeholders, drive NOI through cost controls and revenue initiatives, and supervise property staff within budget guidelines.

The ideal candidate has 3–5 years of property management experience, tax credits knowledge, HUD experience, and strong communication, organization, and project management skills.

Qualifications

• High school diploma or equivalent required.
• Bachelor's degree preferred.
• 3-5 years of property management experience required, must have at least 2 years experience with tax credits.
• Project based Section 8 experience.
• HUD knowledge/experience and strong management experience.
• Familiar with Enterprise Income Verification system, TRACs HAP voucher processing, MOR with Contract Administrator, etc.
• Affordable housing certifications preferred.
• Excellent written and verbal communication skills.
• Strong organizational and project management skills.

Responsibilities

• Develop and implement community engagement strategies to increase customer satisfaction.
• Build and maintain relationships with customers, stakeholders, and partners.
• Monitor and respond to customer feedback and inquiries on social media and other channels.
• Create and manage content for social media, blogs, and communication channels.
• Plan and execute events to engage the community.
• Analyze engagement metrics and provide regular management reports.
• Collaborate with cross-functional teams to ensure consistent messaging and branding.

Skills

Communication skills

Organizational skills

Project management

Social media management

Education

High school diploma or equivalent

Bachelor's degree preferred

Job description

CRM Residential is a trusted and growing leader in affordable housing property management, committed to strengthening communities and elevating the places people call home. As we continue to expand our portfolio, we are focused on improving operational excellence across our properties—investing in upgrades that create safer, more welcoming environments and delivering strong results, with most communities earning 90% or higher on inspections in the past year.

At the heart of our success are the people who choose to build their careers with us. We believe exceptional housing starts with empowered teams, which is why we invest in ongoing training, clear career paths, mentorship programs, and technology that makes work easier, safer, and more efficient. Working at CRM Residential is more than a job—it’s a purpose-driven career where you can grow, make a meaningful impact, and help provide reliable, quality homes for those who need them most.

Why Join CRM Residential:

• Retirement Savings with employer contribution
• Bonus Potential
• Paid Time Off (PTO)
• Company Paid Holidays
• Once eligible for enrollment, the company will contribute a Safe Harbor match of 3% of your compensation to your 401(k) account, regardless of whether you choose to make your own contributions.

Salary Range: $75,000 - $80,000 annually

What You’ll Get To Do:

The Community Property Manager will be responsible for building and maintaining relationships with our customers, stakeholders, and partners. The ideal candidate will have excellent communication skills, be able to work independently, and have a passion for building communities. The Community Property Manager is responsible for all phases of the operation of the property. Including, but not limited to achieving the highest possible net operating income through implementation of effective cost control and revenue improvement programs, the general administration and maintenance of the physical property, the supervision and direction of all personnel and the financial operation of the property within approved budgetary guidelines. The Community Property Manager will be responsible for but not limited to:

• Develop and implement community engagement strategies to increase customer satisfaction and loyal
• Build and maintain relationships with customers, stakeholders, and partners
• Monitor and respond to customer feedback and inquiries on social media platforms and other channels
• Create and manage content for social media platforms, blogs, and other communication channels
• Plan and execute events and activities to engage the community
• Analyze community engagement metrics and provide regular reports to management
• Collaborate with cross-functional teams to ensure consistent messaging and branding across all communication channels

Requirements:

• High school diploma or equivalent education required
• Bachelor's degree preferred
• 3-5 years of property management experience required, must have at least 2 years experience with tax credits
• Project based Section 8 experience
• HUD knowledge/experience and strong management experience
• Candidates should be versed in the Enterprise Income Verification system, process the HAP voucher through TRACs, and successfully been through a MOR with the Contract Administrator, etc.
• Affordable housing certifications preferred
• Excellent written and verbal communication skills
• Strong organizational and project management skills