Community Programs Support Specialist

MIDCOAST MAINE COMMUNITY ACTION; Bath (ME); On-site; USD 36,000 - 48,000; Full time

Job summary

Midcoast Maine Community Action is seeking a Program Service Assistant to support delivery and management of community programs. The role collaborates with managers to ensure smooth operations and alignment with the organization’s mission of empowering individuals and families.

The position emphasizes administrative coordination, participant inquiries, and data management, contributing to effective program execution and continuous improvement within a nonprofit context.

Qualifications

• High school diploma or equivalent is required; an associate degree in social services, business administration, or related field is preferred.
• Minimum of 2 years of experience in an administrative or program support role.
• Experience working in a community action agency or nonprofit organization is highly desirable.
• Ability to manage multiple tasks efficiently in a fast-paced environment.

Responsibilities

• Assist in coordinating and implementing community programs and services.
• Provide administrative support to program managers, including scheduling meetings, preparing documents, and maintaining records.
• Serve as a point of contact for program participants, addressing inquiries and providing information about services.
• Collaborate with team members to ensure program goals and objectives are met.
• Help organize and facilitate community outreach events and activities.
• Maintain accurate program documentation and databases.
• Support evaluation and reporting of program outcomes for continuous improvement.
• Perform other duties to support the organization’s mission.

Skills

Organization

Communication

Multitasking

Microsoft Office

Database management

Education

High school diploma or equivalent

Associate degree in social services or related field (preferred)

Tools

Microsoft Word

Excel

Outlook

Database management

Job description

Midcoast Maine Community Action is seeking a Program Service Assistant to support delivery and management of community programs. The role collaborates with managers to ensure smooth operations and alignment with the organization’s mission of empowering individuals and families.

The position emphasizes administrative coordination, participant inquiries, and data management, contributing to effective program execution and continuous improvement within a nonprofit context.