Community Partnerships & Impact Specialist

North Texas Food Bank; Plano (TX); On-site; USD 55,000 - 75,000; Full time

Job summary

North Texas Food Bank is seeking a Community Partner Specialist to manage and strengthen relationships with partner agencies across our 12-county service area, with a focus on expanding access to nutritious meals. You will coordinate with program teams and internal stakeholders to develop and implement partner-driven solutions.

The role emphasizes customer service excellence, collaboration with diverse groups, and ongoing partnership growth while ensuring compliance with contract terms and

Qualifications

• Bachelor’s degree or equivalent combination of education and experience.
• Two years of account management or customer service experience.
• Strong organizational skills and ability to manage multiple priorities.
• Experience with CRM systems and data analysis is a plus.

Responsibilities

• Cultivate strong customer service-oriented relationships within the community to provide partnership support.
• Identify new and existing partners to expand effective food distribution and sites; accountable for growth within assigned communities.
• Maintain positive relationships with internal cross-functional teams and connect those services to partner agencies.
• Collaborate with NTFB program teams to develop access points of food distribution in underserved areas.
• Develop cooperative partnerships and projects with local organizations and/or government entities to better serve community needs.
• Partner with internal stakeholders to provide coaching and support opportunities for agency partners.
• Ensure partner compliance with all NTFB contract terms, Feeding Texas, Texas Department of Agriculture, USDA, and Feeding America Membership requirements.
• Analyze partner data and strategize with partner agencies to identify support plans and programs to build capacity.

Skills

Account management

Customer service

Relationship management

Community engagement

Education

Bachelor’s degree

Tools

Salesforce

ERP systems

MS Office

Job description

North Texas Food Bank is seeking a Community Partner Specialist to manage and strengthen relationships with partner agencies across our 12-county service area, with a focus on expanding access to nutritious meals. You will coordinate with program teams and internal stakeholders to develop and implement partner-driven solutions.

The role emphasizes customer service excellence, collaboration with diverse groups, and ongoing partnership growth while ensuring compliance with contract terms and