Community Partner Relations Specialist

Community Food Bank of Eastern Oklahoma; Tulsa (OK); On-site; USD 36,000 - 56,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Company parties

Dental insurance

Free food & snacks

Free uniforms

Health insurance

Opportunity for advancement

Paid time off

Parental leave

Training & development

Vision insurance

Wellness resources

Job summary

The Community Food Bank of Eastern Oklahoma is seeking a Partner Services Coordinator to strengthen relationships with its network of 600+ Feeding Partners across its 24-county service area in eastern Oklahoma. You will manage a portfolio of approximately 75-100 Feeding Partners and engage with each partner regularly through in-person visits or phone calls to build capacity and service to the community.

This community-facing role requires strong relationship-building, the ability to coordinate

Responsibilities

• Manage a portfolio of approximately 75-100 Feeding Partners, executing the Partner Engagement Strategy through regular in-person and over-the-phone engagements that enhance our partnership and build up their capacity to serve the community.
• Support growth of partners by connecting them with available resources, adopting FBEO programs, and implementation of best practices.
• Actively monitor partner trends and build or adjust engagement plans to ensure partners’ needs are met.
• Work with partners to ensure compliance with FBEO, Feeding America, and USDA regulations.
• Enter notes or updates into the Partner Engagement Log daily to keep track of conversations, requests, and/or corrective action plans with each partner.
• Assist with updating partner records and keeping contact, delivery, and accounting information current.
• Assist with conducting various training requirements and certifications for Feeding Partners including TEFAP Training, Agency Express, Meal Connect, and Service Insights.
• Assist with the strategic recruitment and development of new partnerships with community leaders and grassroots organizations that align with FBEO’s strategic goals.
• Assist with the planning and execution of partner engagement activities, such as Agency Conferences and Community Cafes, and encourage partners to participate.
• Complete special projects and other duties as assigned by management.

Job description

The Community Food Bank of Eastern Oklahoma is seeking a Partner Services Coordinator to strengthen relationships with its network of 600+ Feeding Partners across its 24-county service area in eastern Oklahoma. You will manage a portfolio of approximately 75-100 Feeding Partners and engage with each partner regularly through in-person visits or phone calls to build capacity and service to the community.

This community-facing role requires strong relationship-building, the ability to coordinate