Community Outreach & Enrollment Advocate

Upward Health, Inc.; Addison (IL); On-site; USD 32,000 - 36,000; Full time

Job summary

Upward Health seeks a Community Outreach Specialist in Addison, IL to establish the company’s presence in the community and educate potential patients about its services. The COS will manage a personal caseload primarily via phone outreach, with in-person visits as needed to engage communities.

You will enroll patients into programs and coordinate with the Outreach Manager to ensure compassionate, patient-centered outreach across diverse communities.

Qualifications

• Strong verbal communication and persuasive abilities.
• Excellent interpersonal skills and ability to build trust quickly.
• Organizational and multitasking skills to manage a personal caseload.

Responsibilities

• Educate patients about Upward Health’s services and enroll them in programs.
• Manage a personal caseload with phone outreach and in-person visits.
• Coordinate with Outreach Manager and team to ensure successful engagement.

Skills

Strong verbal communication

Interpersonal skills

Organizational skills

Self-motivation

Adaptability

Computer proficiency

Multitasking

Bilingual English/Spanish

Tools

CRM systems

Documentation software

Job description

Upward Health seeks a Community Outreach Specialist in Addison, IL to establish the company’s presence in the community and educate potential patients about its services. The COS will manage a personal caseload primarily via phone outreach, with in-person visits as needed to engage communities.

You will enroll patients into programs and coordinate with the Outreach Manager to ensure compassionate, patient-centered outreach across diverse communities.