Bilingual Community Outreach & Enrollment Specialist

Upward Health, Inc.; Aurora (IL); Vor Ort; USD 32.000 - 36.000; Vollzeit

Benefits dieser Stelle

Health benefits

Zusammenfassung

Upward Health, Inc. is seeking a Community Outreach Specialist to expand its presence in the Aurora, IL area. This role focuses on educating potential patients about Upward Health’s in-home, whole-person care offerings and guiding them through enrollment into our programs.

The COS will primarily conduct phone outreach, with in-person visits as needed, and will manage a personal caseload. You will work with a supportive team and report to the Outreach Manager, leveraging local resources to

Qualifikationen

• Strong verbal communication and persuasive abilities.
• Excellent interpersonal skills with the ability to build trust and rapport quickly.
• Strong organizational and multitasking skills to manage a personal caseload efficiently.
• Self-motivated with the ability to work independently and meet outreach goals.
• Comfortable with fast-paced environments and adapting outreach methods to various situations.
• Proficient in using computer systems for documentation, communication, and managing outreach activities.
• Fluent in English and Spanish.

Aufgaben

• Educate patients about Upward Health’s offerings and enrollment options.
• Engage potential patients in meaningful conversations and enroll them into programs.
• Manage a personal caseload with phone outreach and occasional in-person visits.
• Collaborate with Outreach Manager and team to ensure program success.

Kenntnisse

Verbal communication

Interpersonal skills

Organization

Independent

Adaptability

Tech proficiency

Bilingual

Language: English

Language: Spanish

Jobbeschreibung

Upward Health, Inc. is seeking a Community Outreach Specialist to expand its presence in the Aurora, IL area. This role focuses on educating potential patients about Upward Health’s in-home, whole-person care offerings and guiding them through enrollment into our programs.

The COS will primarily conduct phone outreach, with in-person visits as needed, and will manage a personal caseload. You will work with a supportive team and report to the Outreach Manager, leveraging local resources to