Community Outreach & Donor Relations Lead

Automatic Data Processing, Inc.; Hamtramck (MI); On-site; USD 25,000 - 27,000; Full time

Job summary

Automatic Data Processing, Inc. is seeking an Outreach Coordinator II in Hamtramck, MI. This full-time role focuses on building relationships with community leaders, increasing awareness of the organization, and growing donor support in the local area.

The position requires fluency in English and Arabic, strong communication skills, and experience in nonprofit outreach. Responsibilities include donor follow-up, reporting, events, and volunteer management in a community-focused setting.

Qualifications

• Experience in management of a social work, interaction with other agencies, government bodies, and other volunteer programs.
• Relevant certifications and diverse experience will be given preference
• Must have a bachelor’s degree or something equivalent.
• Experience with Microsoft Office products such as MS Excel, Word, Power point etc.
• Excellent communication skills are mandatory.
• Language/Mathematical Skills & Reasoning Ability
• Fluency in the English and Arabic language is compulsory.

Responsibilities

• Build strategic relationships with community leadership including Masjids, Community Leaders, and Islamic Organizations
• Increase awareness about the organization and its social work in the local community
• Responsible for revenue collection, donor retention, bring in new to organization donors
• Follow up with donors via phone, email and in person visits.
• Prepare report on in-person visits with donors
• Participate in community groups, steering communities, forging partnerships with supporting organizations
• Perform day to day duties of all the service programs as assigned by the Field Office Area Manager
• Responsible for accurate data collection, documentation, record keeping and provide timely reports
• Act as the first point of contact for enquiries on the field relief work
• Execute national campaigns, banquets, fundraisers, and other special events of service programs
• Engage needy individuals requiring social service assistance
• Recruit, train, maintain and increase the local volunteer base
• Attend all required company meetings
• Collaborate with related organizational members and their boards
• Respond promptly to all enquiries from donors and potential donors by providing information and promotion materials as required
• Ensure the availability of company’s marketing materials (flyers, posters, banners etc.) at community centers, Masajid, vendors and other places
• Promote and market the organization and its services
• Develop new and creative initiatives to increase revenue
• Produce high-quality pictures/videos and client stories from our relief services
• Comply with all operational policies and procedures
• Formal pantry operation with different ethnic groups
• Work on the path of grants to increase financial resources.

Skills

Relationship building

Donor management

Communication skills

MS Office

Data collection

English/Arabic fluency

Education

Bachelor's degree

Tools

MS Excel

Word

PowerPoint

Job description

Automatic Data Processing, Inc. is seeking an Outreach Coordinator II in Hamtramck, MI. This full-time role focuses on building relationships with community leaders, increasing awareness of the organization, and growing donor support in the local area.

The position requires fluency in English and Arabic, strong communication skills, and experience in nonprofit outreach. Responsibilities include donor follow-up, reporting, events, and volunteer management in a community-focused setting.