Community Outreach & Career Coaching Specialist

JLive; Detroit (MI); On-site; USD 48,000 - 58,000; Full time

Job summary

Gesher Human Services is seeking a Community Engagement Specialist in Detroit, MI to greet and engage Detroit At Work participants at centers and mobile units, perform intakes, and connect clients with resources and referrals. The role supports neighborhood outreach and data entry for program analytics.

The ideal candidate will have a bachelor’s degree in a related field and 1–2 years of experience in career or personal development work, with strong interpersonal skills and the ability to work

Qualifications

• Bachelor’s degree in Social Work, Counseling, Psychology, or related field preferred.
• 1–2 years experience engaging disadvantaged adults in career or personal development.
• Strong interpersonal and communication skills.
• Experience working with community partners.

Responsibilities

• Provide orientation to services and resources available in center and mobile unit.
• Engage customers in career coaching activities.
• Advocate for, link customers to community services, and assist in assessing available support services.
• Schedule and market in house and partner training/workshop opportunities.
• Make routine contact with community human service organizations to verify services and eligibility requirements.
• Provide individual coaching to assist customers in mitigating identified barriers.
• Follow-up with customers and community human service organizations to ensure that customers are getting their need met.
• Provide updates to career coaches regarding the status of barrier resolution.
• Maintain an awareness of local labor market information and refer customers to job leads or to other staff with job leads.
• Contact customers to verify employment via phone/text/emal/postcards.
• Maintain and provide reports tacking customer information, attendance and activity to ensure necessary services are received in accordance with funding source requirements.
• Maintain communications as required to coordinate services.

Skills

Interpersonal skills

Communication with participants

Experience with community partners

Office 365 programs

Education

Bachelor's degree in Social Work, Counseling, Psychology, or related field

Tools

Office 365

Job description

Gesher Human Services is seeking a Community Engagement Specialist in Detroit, MI to greet and engage Detroit At Work participants at centers and mobile units, perform intakes, and connect clients with resources and referrals. The role supports neighborhood outreach and data entry for program analytics.

The ideal candidate will have a bachelor’s degree in a related field and 1–2 years of experience in career or personal development work, with strong interpersonal skills and the ability to work