Community Operations Specialist

FirstService Residential; Las Vegas (NV); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Medical, dental, and vision plans

401K match

Time off including vacation, sick, and

Tuition reimbursement

Legal services

Wellbeing support

Domestic partner coverage

Health savings account

Flexible spending account

Pet insurance

Job summary

FirstService Residential in Las Vegas, NV is seeking a Community Support Specialist to provide administrative and customer service support to Regional Directors, Community Managers, Boards, homeowners, and vendors. You will assist with the daily operations of assigned communities under the direction of the Community Support Services Team Lead.

The role emphasizes strong communication, strict record-keeping in Connect, and support for board packets, amenity reservations, and scheduling.

Qualifications

• High School diploma or equivalent.
• Minimum 4 years of administrative experience.
• Some college and/or job-related education preferred.
• Background in customer service, property management, and/or real estate.

Responsibilities

• Prepare and distribute mass communications (letters, emails, phone blasts).
• Generate and send unit-level correspondence such as violation notices and late-fee notices.
• Maintain electronic records in Connect, the system of record.
• Assist with architectural modification applications and approvals.
• Update and maintain reports as directed.
• Assist in preparing board packets and materials for annual meetings.
• Configure and distribute key fobs and manage access control requests.
• Post community updates and announcements in Connect.
• Assist with amenity reservations and related scheduling or documentation.
• Maintain regular, punctual attendance for all required shifts, meetings, and trainings.
• Follow all company policies, procedures and safety guidelines.
• Perform other special projects and related duties as assigned by management.

Skills

Communication

Proofreading

Customer service

Data analysis

Multi-tasking

Independence

Team player

Interpersonal skills

Organization

Professional demeanor

Work under pressure

Adaptability

Problem solving

MS Office

Education

High School Diploma

Some college preferred

Tools

Microsoft Word

Excel

Adobe Acrobat X

Job description

FirstService Residential in Las Vegas, NV is seeking a Community Support Specialist to provide administrative and customer service support to Regional Directors, Community Managers, Boards, homeowners, and vendors. You will assist with the daily operations of assigned communities under the direction of the Community Support Services Team Lead.

The role emphasizes strong communication, strict record-keeping in Connect, and support for board packets, amenity reservations, and scheduling.