Community Operations & Leasing Coordinator

Cardinal Group Management; Town of Florida (NY); On-site; USD 28,000 - 39,000; Full time

Job summary

Talentify in New York is seeking an Assistant Community Manager to support property operations across leasing, budgeting, reporting and resident services. You will assist in tours, respond to inquiries, and help maintain occupancy goals while coordinating with the Community Manager and maintenance teams.

The role emphasizes strong customer service, compliance with policies, and opportunity to contribute to retention programs and team training. Weekend availability may be required.

Qualifications

• Thorough knowledge of leasing techniques and sales for conventional multi-family housing.
• Maintains a consistent level of professional customer service.
• Prior experience in multi family housing and community relations preferred.
• Thorough knowledge of Cardinal Group policies and procedures and community policies.
• Excellent computer skills: Word and Excel.
• Working knowledge of Yardi / Entrata and Pop Card is preferred.
• Available to work weekends.
• Ability to travel locally.
• Ability to embody the Cardinal Culture and Cardinal Core Values every day.

Responsibilities

• Consistently achieves property occupancy goals.
• Ensures that Lead Tracking Solutions follow up steps and data entry are completed daily at the community level.
• Assists in giving leasing tours, answering leasing phone calls and processing online inquiries as needed.
• Ensures efficient and courteous response to all resident requests.
• Assists the Community Manager in designing and implementing a resident retention program, i.e, a newsletter, resident referral program or social activities.
• Maintains inventory and orders all necessary administrative supplies and equipment for the maintenance department.
• Responsible for the efficient and timely reporting, maintenance and submission of all administrative forms, files and reports.
• Reports any unusual or extraordinary circumstances regarding the residents or the property.
• Assists in lease audits when present at a community.
• Ensures that the community maintains all compliance regulations.
• Assists the Community Manager in interviewing, screening and hiring of any potential employee at the community.
• Assists the Community Manager in subsequent orientation, training and scheduling of all Team Members.
• Assists the Community Manager in any disciplinary or promotional recommendations with regard to all office personnel.
• Seeks educational opportunities and self improvement for personal growth and development.
• Participates in Cardinal U training as required.

Skills

Leasing techniques

Customer service

Multi-family housing

Cardinal policies

Teamwork

Communication

Time management

Attention to detail

Tools

Microsoft Word

Excel

Yardi

Entrata

Pop Card

Job description

Talentify in New York is seeking an Assistant Community Manager to support property operations across leasing, budgeting, reporting and resident services. You will assist in tours, respond to inquiries, and help maintain occupancy goals while coordinating with the Community Manager and maintenance teams.

The role emphasizes strong customer service, compliance with policies, and opportunity to contribute to retention programs and team training. Weekend availability may be required.