Community Manager - The Shoreline

Rentberger; Cleveland (OH); On-site; USD 60,000 - 76,000; Full time

Benefits offered by this job

Up to 20% annual bonus

Monthly renewal & occupancy bonuses

Leasing commissions

Sign-On Bonus $1,200

401(k) with company match

Tuition assistance

Employee referral bonus

Rent discount at Berger communities

Disability insurance (short- & long-)

Life insurance (with buy-up options)

Job summary

Berger Communities is seeking a Community Manager for The Shoreline Apartments in Cleveland, OH. This role leads the onsite team, drives leasing performance, and champions an exceptional resident experience.

As the face of the community, you’ll oversee budgeting, renewals, and market positioning while building strong relationships with residents and the local market. A dynamic culture supports growth and achievement.

Qualifications

• Experience in property management or multifamily housing.
• Proven leadership and team-building abilities.
• Strong leasing, customer service, and problem-solving skills.

Responsibilities

• Manage the overall financial performance of the community.
• Set and achieve leasing, occupancy, and retention goals.
• Build, develop, and lead a high-performing onsite team.
• Handle budgeting, expenses, and capital planning.
• Oversee the full resident lifecycle, from prospect to renewal.
• Ensure rent collection and manage delinquency and legal processes as needed.
• Partner with the Service Manager to maintain curb appeal, apartment readiness, and community standards.
• Stay informed on the Cleveland multifamily market and competitive properties.
• Create a positive resident experience through strong customer service and community engagement.
• Drive leasing success through marketing initiatives, outreach efforts, and resident referral programs.

Skills

Property management experience

Leadership

Leasing & customer service

Budgeting & finance

Fair Housing knowledge

Job description

Berger Communities is hiring a Community Manager for The Shoreline Apartments in Cleveland, OH. We're looking for a driven leader who thrives on creating an exceptional resident experience, developing high-performing teams, and achieving outstanding results.

At Berger, our Community Managers do more than oversee operations. They create welcoming communities, inspire their teams, and drive the success of their property. If you're energized by building relationships, solving challenges, and taking ownership of a community's performance, we'd love to meet you.

We believe great communities start with great people. That's why we invest in our team members through a supportive culture, growth opportunities, and a people-first approach that allows you to build a rewarding career while making a difference every day.

• Up to 20% annual bonus
• Monthly renewal & occupancy bonuses
• Leasing commissions
• $1,200 Sign-On Bonus

Benefits start on the 1st of the month after just 30 days:

• Flexible spending accounts
• Free short- and long-term disability insurance
• Free life insurance (with buy-up options)
• 401(k) with company match

And more...

• Tuition assistance
• $1,000 employee referral bonus
• 20% rent discount at any approved Berger community from Day 1

Location:Cleveland, OH.

Schedule:Monday through Friday, 8:30 AM to 5:30 PM, with occasional Saturday hours from 10:00 AM to 2:00 PM as needed.

What You'll Do

You’ll be the face and force behind the day-to-day success of The Shoreline. Your leadership will drive everything from leasing results to resident satisfaction.

• Manage the overall financial performance of the community
• Set and achieve leasing, occupancy, and retention goals
• Build, develop, and lead a high-performing onsite team
• Handle budgeting, expenses, and capital planning
• Oversee the full resident lifecycle, from prospect to renewal
• Ensure rent collection and manage delinquency and legal processes as needed
• Partner with the Service Manager to maintain curb appeal, apartment readiness, and community standards
• Stay informed on the Cleveland multifamily market and competitive properties
• Create a positive resident experience through strong customer service and community engagement
• Drive leasing success through marketing initiatives, outreach efforts, and resident referral programs

What We're Looking For

• Property management or multifamily housing experience
• Leadership experience and the ability to motivate a team
• Strong leasing, customer service, and problem-solving skills
• Experience managing budgets and financial performance preferred
• Knowledge of Fair Housing regulations and property management software is a plus
• A positive, team-oriented leader who takes ownership and pride in their community

At Berger Communities, we don't just manage apartments. We create places people are proud to call home. If you're ready to make an impact and grow your career with a company that values its people, we'd love to hear from you.

#INDSJ

Equal Opportunity Employer
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