Community Manager Pittsburghs East End

Rubinoff Company; Pittsburgh (Allegheny County); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Competitive salary

Dental insurance

Health insurance

Paid time off

Vision insurance

Job summary

The Rubinoff Company is seeking a Community Manager for Pittsburgh's East End. This role oversees daily operations of an established residential community, coordinating with residents, the Board, and service providers to ensure efficient operations and exceptional service.

The ideal candidate demonstrates high EQ, strong written communication, and hands-on leadership. Responsibilities include staff supervision, governance support, records management, and capital project coordination to maintain

Qualifications

• Experience coordinating with Boards and residents.
• Strong written communication and interpersonal skills.
• High attention to detail and professional demeanor.

Responsibilities

• Primary Liaison: Serve as the main point of contact between residents, the Board, staff, and management.
• Communications: Manage resident communications (newsletters, notices, website) and address inquiries promptly.
• Record Keeping: Maintain organized files for residences and corporate records.
• Community Standards: Enforce rules and guidelines fairly, and respond to emergencies.
• Team Supervision: Supervise on-site staff and coordinate daily operations.
• Board Support: Assist the Board with monthly reporting and governance needs.
• Fiscal Management: Track expenses, delinquency management, and monthly forecasts.
• Project Coordination: Oversee access control and coordinate capital investment projects.
• Regulatory Compliance: Coordinate with legal, financial, and insurance partners to ensure compliance.

Skills

Yardi

RealPage

AppFolio

Entrata

Tools

Yardi

RealPage

AppFolio

Entrata

Job description

Benefits:

• 401(k)
• 401(k) matching
• Competitive salary
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Community Manager – Pittsburgh’s East End

Position Overview

A Pittsburgh-based property management company is seeking an experienced, highly organized, and proactive Community Manager to oversee the daily operations of an established residential community in Pittsburgh’s East End.

This position requires experience working collaboratively with executive-level Boards of Directors, residents, and service providers to ensure efficient operations, maintain community standards, and deliver exceptional service. The ideal candidate possesses high emotional intelligence (EQ) and a tactful approach to community relations, allowing them to navigate resident needs and balance competing priorities with absolute grace and fairness.

The ideal candidate is a polished, responsive, hands-on professional with exceptional written communication skills, strong attention to detail, and a high level of professionalism.

Key Responsibilities

Operations & Resident Relations

• Primary Liaison: Serve as the primary point of contact between residents, the Board, staff, and management.
• Communications: Manage all resident communications (newsletters, notices, website) and address inquiries or concerns promptly.
• Record Keeping: Maintain comprehensive, organized hardcopy and digital files for all residences and corporate records.
• Community Standards: Enforce community rules and Design Guidelines fairly, and take immediate action in emergency situations.

Staff & Board Governance

• Team Supervision: Supervise, schedule, and support on-site staff to ensure seamless, high-quality service.
• Board Support: Support the Board of Directors with monthly reporting, performance tracking, and governance needs.

Financial & Project Oversight

• Fiscal Management: Assist with financial tracking, delinquency management, and updating monthly expense forecasts.
• Project Coordination: Oversee community key/access management and help coordinate large-scale capital investment projects.

Compliance & Vendor Coordination

• Regulatory Compliance: Collaborate with legal, financial, insurance, and government partners to ensure total compliance.
• Real Estate Support: Assist residents with necessary unit sales documentation in coordination with legal counsel.

Preferred Qualifications

• Software Skills: Experience with Yardi is preferred. However, candidates with a strong background in any standard property management software (such as RealPage, AppFolio, or Entrata) who demonstrate an ability to learn new systems quickly are highly encouraged to apply.

Compensation & Benefits

• Healthcare Plan: Robust medical, dental, and vision packages with 70% of premium costs covered by the company.
• Retirement Saving: 401(k) plan featuring a competitive company match.
• Work Culture: Join a friendly, collaborative, and deeply supportive team.