Community Manager - Pensacola, FL

Madison Communities; Pensacola (FL); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

401(k) with company match

Company medical benefits (80% covered)

Health Savings Account (HSA) & FSA

Short/Long Term Disability

Basic life insurance

Paid parental leave

Generous paid time off

Employee discounts & referral programs

Employee Assistance Program (EAP)

Job summary

Madison Communities in Pensacola, FL is seeking a dynamic Community Manager to lead an on-site team and drive resident satisfaction. This full-time role focuses on operations, leasing, and financial performance to ensure a thriving property.

The ideal candidate has 3+ years in property management, strong leadership, and a customer-centric mindset. Proficiency with Yardi, Rent Café, and CRM tools is valued, along with Excel proficiency. Join a team committed to excellence and community success.

Qualifications

• 3+ years of property management experience with supervisory responsibilities.
• Ability to promote the community, drive leasing activity, and build resident relationships.
• Ability to analyze financial reports and make data-driven decisions.
• Experience with Yardi, Rent Café, and CRM software; MS Office Suite including Excel preferred.

Responsibilities

• Lead & Inspire: motivate the on-site team to deliver exceptional service and a thriving community.
• Drive Performance: oversee operations to meet financial and occupancy goals within budget.
• Build a Winning Team: recruit, hire, train, and coach staff with performance feedback.
• Deliver a Five-Star Experience: ensure top-tier service for residents and stakeholders.
• Optimize Property Success: conduct walk-throughs, keep apartments show-ready, drive leasing activities.
• Maximize Marketing & Leasing: develop plans, analyze trends, adjust pricing to maintain occupancy.
• Operational Excellence: manage budgets, oversee contracts and capital projects, day-to-day operations.

Skills

Leadership

Marketing & Sales

Financial acumen

Tech-savvy

Customer-centric

Organized & resourceful

Tools

Yardi

Rent Café

CRM software

Microsoft Excel

Job description

Community Manager

Location: - On-site | Schedule: Full-Time, 40 Hours/Week

Community Manager Location: - On-site | Schedule: Full-Time, 40 Hours/Week Madison Communities is seeking a dynamic and results-driven Community Manager to lead and inspire our on-site team. This role is responsible for overseeing all aspects of community operations, driving resident satisfaction, and ensuring the success of the property. If you have a passion for leadership, customer service, and property management, we’d love to hear from you!

What You’ll Do

• Lead & Inspire: Manage and motivate your team to deliver exceptional service and create a thriving, engaged community.
• Drive Performance: Oversee all community operations, ensuring the property meets and exceeds financial and occupancy goals while adhering to budgetary guidelines.
• Build a Winning Team: Recruit, hire, train, and coach staff, fostering a culture of excellence through performance feedback, recognition, and professional development.
• Deliver a Five-Star Experience: Ensure top-tier customer service for residents, prospects, owners, and investors through outstanding communication and community engagement.
• Optimize Property Success: Conduct property walk-throughs, ensure apartment homes are show-ready, and drive leasing activities (35% of the role).
• Maximize Marketing & Leasing Efforts: Develop and implement strategic marketing plans, analyze market trends, and adjust pricing strategies to maintain occupancy goals.
• Operational Excellence: Manage budgets, oversee contracts and capital projects, and ensure seamless day-to-day property operations.

What You Bring

• Proven Leadership: 3+ years of experience in property management with successful supervisory experience.
• Marketing & Sales Expertise: Strong ability to promote the community, drive leasing activity, and build strong resident relationships.
• Financial Acumen: Ability to analyze financial reports and make data-driven decisions.
• Tech-Savvy: Experience with Yardi, Rent Café, and CRM software is a plus! Proficiency in Microsoft Office Suite, including Excel, is required.
• Customer-Centric Mindset: Exceptional interpersonal skills with the ability to interact with diverse personalities and provide outstanding service.
• Organized & Resourceful: Strong multitasking skills with the ability to prioritize and execute tasks efficiently.

What We Offer

Competitive Compensation & Benefits Package:

• 401(k) with company match
• 80% company paid medical benefits
• Health Savings Account (HSA) & Flexible Spending Accounts (FSA)
• Short/Long Term Disability
• Company paid basic life insurance
• Paid parental leave
• Generous paid time off
• Employee discounts & referral programs
• Mental Health Support – Employee Assistance Program (EAP)

Schedule

• Full-time | 8-hour shifts
• Monday–Friday with weekends as needed

Are you ready to make an impact? Join Madison Communities and be part of a team that values leadership, innovation, and a commitment to excellence.