Community Manager - St. Johns, FL

Madison Communities; Florida; On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

401(k) with company match

80% company paid medical benefits

Health Savings Account (HSA) & FSA

Short/Long Term Disability

Company paid basic life insurance

Paid parental leave

Generous paid time off

Employee discounts & referral programs

Mental Health Support - EAP

Job summary

Madison Communities seeks a dynamic Community Manager to lead the on-site team at Madison Fountains in St. Johns, FL. This full-time, on-site role emphasizes delivering an exceptional resident experience through strong leadership, leasing activity, and operational excellence.

You will drive leasing performance, manage budgets and staff, and collaborate on marketing plans to sustain occupancy while upholding luxury standards. A results-driven attitude and customer-centric focus are essential.

Qualifications

• 3+ years of property management supervision experience.
• Background in Luxury Class A properties or luxury lease-ups is preferred.
• Strong marketing, leasing and resident relationship skills.
• Ability to analyze financial reports and drive data-based decisions.
• Proficiency with property management software and MS Office.

Responsibilities

• Lead and motivate on-site team to deliver exceptional service and a thriving community.
• Oversee operations to meet financial and occupancy goals within budget.
• Recruit, hire, train, and coach staff for excellence and development.
• Ensure top-tier resident service and proactive community engagement.
• Drive leasing activity and pricing strategy to maintain occupancy goals.
• Manage budgets, contracts, and capital projects to ensure smooth operations.

Skills

Leadership

Property management

Luxury lease-ups

Marketing & sales

Financial analysis

Yardi

Rent Café

CRM tools

Excel

Customer service

Tools

Yardi

Rent Café

CRM software

Microsoft Excel

Job description

Location: - St. Johns, FL. Madison Fountains. On-site | Schedule: Full-Time, 40 Hours/Week

Madison Communities is seeking a dynamic and results-driven Community Manager to lead and inspire our on-site team. This role is responsible for overseeing all aspects of community operations, driving resident satisfaction, and ensuring the success of the property. If you have a passion for leadership, customer service, and property management, we’d love to hear from you!

What You’ll Do:

• Lead & Inspire: Manage and motivate your team to deliver exceptional service and create a thriving, engaged community.
• Drive Performance: Oversee all community operations, ensuring the property meets and exceeds financial and occupancy goals while adhering to budgetary guidelines.
• Build a Winning Team: Recruit, hire, train, and coach staff, fostering a culture of excellence through performance feedback, recognition, and professional development.
• Deliver a Five-Star Experience: Ensure top-tier customer service for residents, prospects, owners, and investors through outstanding communication and community engagement.
• Optimize Property Success: Conduct property walk‑throughs, ensure apartment homes are show‑ready, and drive leasing activities (35% of the role).
• Maximize Marketing & Leasing Efforts: Develop and implement strategic marketing plans, analyze market trends, and adjust pricing strategies to maintain occupancy goals.
• Operational Excellence: Manage budgets, oversee contracts and capital projects, and ensure seamless day‑to‑day property operations.

What You Bring:

• Proven Leadership: 3+ years of experience in property management with successful supervisory experience.
• Luxury Lease-Up Experience: Preferred background in managing Luxury Class A properties and new lease-ups.
• Marketing & Sales Expertise: Strong ability to promote the community, drive leasing activity, and build strong resident relationships.
• Financial Acumen: Ability to analyze financial reports and make data‑driven decisions.
• Tech‑Savvy: Experience with Yardi, Rent Café, and CRM software is a plus! Proficiency in Microsoft Office Suite, including Excel, is required.
• Customer‑Centric Mindset: Exceptional interpersonal skills with the ability to interact with diverse personalities and provide outstanding service.
• Organized & Resourceful: Strong multitasking skills with the ability to prioritize and execute tasks efficiently.

What We Offer:

Competitive Compensation & Benefits Package:

• 401(k) with company match
• 80% company paid medical benefits
• Health Savings Account (HSA) & Flexible Spending Accounts (FSA)
• Short/Long Term Disability
• Company paid basic life insurance
• Paid parental leave
• Generous paid time off
• Employee discounts & referral programs
• Mental Health Support - Employee Assistance Program (EAP)

Schedule:

• Full-time | 8-hour shifts
• Monday-Friday with weekends as needed

Are you ready to make an impact? Join Madison Communities and be part of a team that values leadership, innovation, and a commitment to excellence.