Community Manager - Multi-Property Leadership & Growth

Post Road Management; Bethlehem (Northampton County); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401K

PTO

Paid Federal Holidays

Job summary

Post Road Management is seeking a seasoned Community Manager to lead residential portfolios across Pennsylvania. You will oversee operations, budgeting, leasing, and resident relations while guiding onsite teams to meet occupancy and financial goals.

The role requires 5+ years of property management experience, strong leadership, proficiency with AppFolio or similar PMS, and a bias for compliance and customer service. A CAM certification is preferred, with an emphasis on LIHTC/HUD familiarity.

Qualifications

• Minimum of 5 years of residential property management experience.
• Minimum of 2 years in a leadership or supervisory role.
• Experience managing multiple communities required.
• Affordable housing experience (LIHTC/HUD) preferred.

Responsibilities

• Oversee the daily operations of assigned communities.
• Ensure properties are maintained in accordance with company standards and regulations.
• Monitor occupancy, leasing performance, delinquency, resident retention, and turnover.
• Conduct regular property inspections and implement corrective action plans as needed.
• Ensure exceptional customer service is delivered to residents and prospects.
• Prepare weekly, monthly, and quarterly operational reports.
• Participate in company meetings, training, and special projects.

Skills

Leadership

Teamwork

Communication

Problem Solving

Financial Acumen

Coaching & Development

Adaptability

Customer Focus

Integrity

Accountability

Education

High school diploma or GED

Associate's or Bachelor's degree

Tools

AppFolio

Paycom

Microsoft Office Suite

Job description

Post Road Management is seeking a seasoned Community Manager to lead residential portfolios across Pennsylvania. You will oversee operations, budgeting, leasing, and resident relations while guiding onsite teams to meet occupancy and financial goals.

The role requires 5+ years of property management experience, strong leadership, proficiency with AppFolio or similar PMS, and a bias for compliance and customer service. A CAM certification is preferred, with an emphasis on LIHTC/HUD familiarity.