Community Manager - Lead Operations & Resident Experience

RHP Properties, Inc.; Finleyville (PA); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Competitive compensation package

Medical, dental, and vision insurance

Job summary

RHP Properties seeks a Community Manager in Finleyville, PA to oversee daily administration, operation, and personnel of a manufactured home community in an efficient, professional, and profitable manner.

You will supervise onsite staff, manage rent collections and evictions per state laws, and coordinate maintenance and vendor relationships. The role requires leadership, strong customer service, and flexibility to work evenings and weekends.

Qualifications

• 2-3 years of property management experience with proven management skills.
• Strong customer service, communication, and organizational skills.
• Detailed-orientated and the ability to multitask and problem solve.
• Proficient with MS Office, specifically Excel and Outlook; MRI experience preferred
• Ability to be flexible and work evenings and weekends
• Proven leadership skills and the ability to be a team player in a fast-paced environment
• Valid operator’s license, maintenance of a good driving record at all times, and insurability under the Company’s policy at all times and the ability to commute between communities.
• High School diploma or GED required.

Responsibilities

• Manage and deposit daily collection of all monthly rentals, late fees, etc.
• Pursue delinquent rents and perform evictions within State and landlord laws and attend court proceedings as required.
• Hire, train, motivate and manage onsite staff to ensure deadlines are met.
• Administer discipline with proper documentation.
• Inspect the community grounds and community-owned homes to maintain a presentable appearance.
• Manage and assign tasks to the maintenance staff through the use of the Maintenance Work Order system.
• Enter lead information in the Lead Tracker System and complete guest cards.
• Process, approve, and forward invoices in a timely manner to the Corporate Office; maintain petty cash; keep track of all expenses and receipts.
• Maintain employees’ files, timesheets, and records to coordinate accurate compensation and benefits.
• Analyze and audit daily, weekly, and monthly reports and address any issues or incorrect information.
• Manage accidents, emergency situations, and immediate mechanical needs; report to the corporate office immediately and prepare the proper reports.
• Manage the process of refurbishing community-owned homes.
• Remain aware of safety issues and administer constant corrective measures to ensure a safe working and living environment for all residents and team members.
• Build relationships with residents and respond to all needs.
• Coordinate the advertising, promotions and presentations of homes as directed by Regional Manager.

Skills

Property management

Customer service

Leadership

Team player

Communication

Education

High school diploma or GED

Tools

MS Office (Excel, Outlook)

MRI

Job description

RHP Properties seeks a Community Manager in Finleyville, PA to oversee daily administration, operation, and personnel of a manufactured home community in an efficient, professional, and profitable manner.

You will supervise onsite staff, manage rent collections and evictions per state laws, and coordinate maintenance and vendor relationships. The role requires leadership, strong customer service, and flexibility to work evenings and weekends.