Community Manager

RHP Properties; Oakdale (PA); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Medical, dental and vision insurance

Paid time off and holidays

Life insurance

401k

Job summary

RHP Properties seeks a Community Manager for the South Park Community in Oakdale, PA, to oversee daily administration, operations, and onsite personnel.

Responsibilities include rent collections, delinquent rents, staff training, inspections, maintenance coordination, and resident relations while ensuring safety and profitability. Requires 2–3 years in property management and MS Office familiarity.

Qualifications

• 2–3 years of property management experience.
• Strong customer service, communication, and organizational skills.
• Proficient with MS Office; MRI experience preferred.
• High School diploma or GED required.
• Flexible to work evenings and weekends.

Responsibilities

• Manage daily rental collections and late fees.
• Pursue delinquent rents and handle evictions per state law.
• Hire, train, and supervise onsite staff.
• Inspect grounds and community-owned homes.
• Coordinate maintenance tasks and invoices.
• Maintain employee files and compensation records.
• Analyze reports and address issues.
• Respond to residents' needs and build relationships.
• Coordinate advertising and promotions of homes.
• Available to work outside normal hours as needed.
• Oversee refurbishing community homes.

Skills

Customer service

Communication

Organizational skills

Leadership

Multitasking

Education

High School diploma or GED

Tools

MS Office (Excel, Outlook)

MRI experience

Job description

Headquartered in Farmington Hills, Michigan, RHP Properties (www.rhp.com) is the nation's largest private owner and operator of manufactured home communities. With over 370 communities throughout 30 states, we continue to expand our footprint to provide accessible and affordable housing across the country. All of this would not be possible without the energy and drive of our talented team members! We invest in our team members, with regular training, opportunities for advancement, and team events to bring everyone together.

We are presently seeking a Community Manager for our South Park Community located in Oakdale, PA, to manage the daily administration, operation, and personnel of the manufactured home community in an efficient, professional, and profitable manner.

As a Community Manager, You Will:

• Manage and deposit daily collection of all monthly rentals, late fees, etc.
• Pursue delinquent rents and perform evictions within State and landlord laws and attend court proceedings as required.
• Hire, train, motivate and manage onsite staff to ensure deadlines are met. Administer discipline with proper documentation.
• Demonstrate leadership in corporate attitude, communication skills, and professional appearance. Exemplify adherence to company policies and procedures.
• Inspect the community grounds and community-owned homes to maintain a presentable appearance.
• Manage and assign tasks to the maintenance staff through the use of the Maintenance Work Order system.
• Enter lead information in the Lead Tracker System and complete guest cards.
• Process, approve, and forward invoices in a timely manner to the Corporate Office; maintain petty cash; keep track of all expenses and receipts.
• Maintain employees’ files, timesheets, and records to coordinate accurate compensation and benefits.
• Analyze and audit daily, weekly, and monthly reports and address any issues or incorrect information.
• Manage accidents, emergency situations, and immediate mechanical needs; report to the corporate office immediately and prepare the proper reports. At times this will require the Community Manager’s availability outside of normal work hours.
• Manage the process of refurbishing community-owned homes.
• Remain aware of safety issues and administer constant corrective measures to ensure a safe working and living environment for all residents and team members.
• Build relationships with residents and respond to all needs.
• Coordinate the advertising, promotions and presentations of homes as directed by Regional Manager.
• Perform other duties as assigned.
• 2-3 years of property management experience with proven management skills.
• Strong customer service, communication, and organizational skills.
• Detailed-orientated and the ability to multitask and problem solve.
• Proficient with MS Office, specifically Excel and Outlook; MRI experience preferred
• Ability to be flexible and work evenings and weekends
• Proven leadership skills and the ability to be a team player in a fast-paced environment
• Valid Operator's license required.
• High School diploma or GED required.

Compensation:

This is a full-time opportunity with competitive compensation and commissions. Benefits include medical, dental and vision insurance, paid time off and holidays, life insurance, and 401k.