Community Manager: Lead Leasing, Team & Compliance

Livecloudten; Bend (OR); On-site; USD 43,000 - 47,000; Full time

Benefits offered by this job

Competitive compensation and career增长

Comprehensive Health Benefits

Tax-Saving Benefits

Life insurance

Job summary

CloudTen Residential is seeking a Community Manager to oversee on-site operations for income-producing properties in the Bend region. You will manage staff, leasing, maintenance, and compliance with state and federal laws while ensuring resident satisfaction and financial performance.

The role includes supervising payroll, rent collection, budgeting, and marketing efforts to promote units. Candidates should have 2+ years in property management, strong leadership, and excellent customer service

Qualifications

• High school diploma or equivalent required; a college degree or related coursework is preferred.
• Minimum of two years of property management experience or equivalent combination of education and experience required.
• Proficiency in Microsoft Office (Word, Excel) and property management software.
• Strong problem-solving, leadership, and customer service skills.
• Knowledge of State landlord-tenant laws, Fair Housing policies, and basic accounting principles.

Responsibilities

• Develop a cohesive on-site team that reflects the organization's professionalism and quality.
• Conduct regular inspections of common areas, units, and grounds to ensure cleanliness, safety, and compliance with standards.
• Enforce move-in/move-out protocols, including comprehensive inspections.
• Ensure timely submission of payroll and maintain accurate records.
• Oversee rent collection and manage delinquent accounts, adhering to legal requirements under State landlord-tenant laws.
• Complete daily bank deposits and maintain compliance with accounting procedures.
• Monitor expenses, prepare budgets, and recommend cost-effective improvements to property operations.
• Promote available units through approved advertising platforms and in-person showings.
• Maintain accurate leasing records and ensure all agreements comply with Fair Housing regulations.
• Analyze market trends to adjust pricing and marketing strategies as needed.
• Support resident retention efforts through timely renewals and community engagement activities.
• Hire, train, and evaluate on-site staff while fostering a supportive work environment.
• Provide clear guidance and tools for the team to excel in their roles.
• Address and resolve employee and operational concerns promptly and professionally.
• Respond to resident concerns with professionalism, empathy, and adherence to Fair Housing laws.
• Ensure all resident service requests are resolved within 24–48 hours, or as promptly as possible if delays occur.
• Maintain a safe, well-maintained community and uphold resident satisfaction.
• Ensure adherence to applicable State laws, including Fair Housing, ADA, and safety standards.
• Regularly review and update policies and procedures to reflect legal and operational requirements.

Skills

Attention to detail

Leadership

Customer service

Education

High school diploma or equivalent; college degree preferred

Tools

Microsoft Office

Property management software

Job description

CloudTen Residential is seeking a Community Manager to oversee on-site operations for income-producing properties in the Bend region. You will manage staff, leasing, maintenance, and compliance with state and federal laws while ensuring resident satisfaction and financial performance.

The role includes supervising payroll, rent collection, budgeting, and marketing efforts to promote units. Candidates should have 2+ years in property management, strong leadership, and excellent customer service