Community Manager: Lead Leasing, Marketing & Team Growth

Bell Partners Inc; Charlotte (NC); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Career growth

Total rewards

Cell phone allowance

Health insurance

401(k) match

Vacation

Personal days

Sick time

Training programs

Referral bonus

Inclusive culture

Job summary

Bell Partners in Charlotte, NC is seeking a Community Manager to lead operations, drive resident satisfaction, and oversee leasing and staff across the property. You will recruit, onboard, and provide feedback to associates while directing budgets and marketing plans.

The role requires a BA/BS in business or related field, 3+ years in property management, supervisory experience, and strong MS Excel skills. Yardi Voyager familiarity is a plus; you will mentor teams and improve performance.

Qualifications

• BA/BS in business, sales, or related field, relevant experience, or a combination
• Successful supervisory experience
• 3+ years’ experience in a property management role preferred
• The ability to build, lead, and serve on teams
• Strong marketing skills required
• Advanced mathematical skills and ability to analyze and explain financial reports
• Strong working knowledge of MS Office Suite including MS Excel
• Superior interpersonal skills and the ability to provide exceptional customer service
• Strong time management skills and the ability to multi-task required
• Knowledge of Yardi Voyager, or other similar programs preferred
• Demonstration of Bell Core Values

Responsibilities

• Motivate associates through recognition programs, training, and team building
• Ensure team meets BAL strategic drivers
• Train staff members on proper leasing techniques and resident service
• Ensure property performance is maximized, including walking the grounds and inspecting apartments
• Tour visitors and guests to show amenities, apartments, models, community, etc. (this may involve walking on hills and up and down 3 flights of stairs)
• Conduct regular performance appraisals and address any employee relations or associate concerns
• Maintain complete and accurate associate files and a high level of associate satisfaction, measured by periodic surveys
• Conduct weekly meetings with leasing and maintenance staff
• Develop and administer community budget, and evaluate unit prices in accordance with the market and budget goals
• Develop an annual marketing plan and conduct marketing reviews monthly
• Obtain bids for all contract services and oversee routine capital projects, coordinate with Construction Services, as necessary
• Hold responsibility for 35% of leasing activities
• Regular attendance and punctuality

Skills

Supervisory experience

Marketing skills

MS Excel

Customer service

Team leadership

Time management

Education

BA/BS in business

Tools

Yardi Voyager

MS Office Suite

Job description

Bell Partners in Charlotte, NC is seeking a Community Manager to lead operations, drive resident satisfaction, and oversee leasing and staff across the property. You will recruit, onboard, and provide feedback to associates while directing budgets and marketing plans.

The role requires a BA/BS in business or related field, 3+ years in property management, supervisory experience, and strong MS Excel skills. Yardi Voyager familiarity is a plus; you will mentor teams and improve performance.