Community Manager - Evergreen Requisition

BH Management; Gurnee (IL); On-site; USD 50,000 - 80,000; Full time

Job summary

Join a forward-thinking company that values diversity and inclusivity! As a Community Manager, you will play a crucial role in maintaining high standards within our properties while ensuring resident satisfaction. This dynamic position involves overseeing property management operations, analyzing market trends, and leading a dedicated team. With a strong focus on customer service and community engagement, you'll have the opportunity to make a significant impact. Enjoy a comprehensive benefits package, including generous paid time off and professional development opportunities. If you're passionate about property management and thrive in a collaborative environment, this is the perfect opportunity for you!

Benefits

3 Weeks of Paid Time Off

Medical/Dental/Vision Insurance

401(k) + Company Match

Birthday Paid Day Off

Paid Volunteer Time Off

12 Paid Holidays

Paid Leave

Sabbatical

Education Reimbursement

Employee Assistance Program

Qualifications

• 3-5 years of property management experience required.
• Strong communication and presentation skills are essential.

Responsibilities

• Inspect properties to ensure compliance with safety and legal standards.
• Analyze market trends to develop effective leasing strategies.
• Manage resident retention and address service issues promptly.

Skills

Property Management Experience

Communication Skills

MS Office Skills

Team Management

Customer Service

Analytical Skills

Education

Bachelor's Degree in Business or Management

High School Diploma

Tools

Yardi

Job description

Job Details

• Level: Management
• Job Location: Gurnee, IL - Gurnee, IL
• Position Type: Full Time 30-40 hours per week
• Education Level: High School
• Salary Range: Undisclosed
• Travel Percentage: Up to 25%
• Job Shift: Day Monday - Friday

Community Manager

At BH, we are always on the lookout for talented individuals to join our team. While this specific position may not be open at this time, we are continuously building a pipeline of qualified candidates for future opportunities. By submitting your application to this evergreen requisition, you will be considered for upcoming roles that match your skills and experience.

BH Management Services is committed to creating value. We acquire, improve, and manage apartment communities. Our growth from a start-up in 1993 to one of the largest multi-family management companies in the nation reflects our success. We believe great customer service, driven by engaged, well-trained team members, is key to resident satisfaction.

In 2018 and 2017, BH was ranked as one of FORTUNE magazine and Great Place to Work’s "Best Workplaces for Women." In 2018 and 2020, we were recognized as one of the "Best Workplaces for Millennials," and in 2019, we were named among the 100 "Best Workplaces for Diversity." We value our employees and offer a comprehensive benefits package, including:

• 3 Weeks of Paid Time Off
• Medical/Dental/Vision Insurance
• 401(k) + Company Match
• Birthday Paid Day Off
• BH Gives Back (Paid Volunteer Time Off)
• 12 Paid Holidays
• BH Paid Leave
• Sabbatical
• Education Reimbursement
• Employee Assistance Program

Role Overview:

• Inspect properties regularly to ensure standards and compliance with safety, industry, and legal regulations; suggest improvements for efficiency and profitability.
• Analyze market and economic trends to develop marketing and leasing strategies aimed at achieving occupancy and revenue goals.
• Manage resident retention by responding promptly to residents and addressing service issues; monitor resident satisfaction.
• Oversee maintenance requests, verify unit statuses, and ensure timely responses to resident requests.
• Collaborate with Regional Manager on budgets aligning with owner objectives; monitor expenses and purchase orders.
• Prepare operational and financial reports; review income and expense statements; manage revenue collection and delinquent accounts.
• Hire, train, supervise, and mentor property team members.

Qualifications/Skills:

• 3-5 years of property management experience
• Ability to travel for training and business purposes
• Intermediate skills in MS Office (Word/Excel) and technology
• Professional demeanor with strong communication and presentation skills
• Positive, motivating, team-oriented attitude
• Ability to work with diverse groups of people and customers

Desired Qualifications/Skills:

• Bachelor’s degree in business or management
• Background in Accounting/Finance, CAM, or Licensed Property Manager
• Yardi experience is a plus

Work Schedule: 9am-6pm, Monday-Friday, with possible weekend work to meet business needs.

BH/B.HOM is an Equal Employment Opportunity Employer. We promote diversity, inclusivity, and continual growth to make BH/B.HOM a better place to work and live.

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