Assistant Community Manager - Evergreen Requisition

BH Management Services, Inc.; Gurnee (IL); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking an Assistant Community Manager to support operational duties and enhance resident satisfaction. This role involves assisting with reporting, rent processing, and leasing, along with overseeing community operations in the absence of the Community Manager. Ideal candidates will possess a strong marketing background and effective communication skills, with a commitment to teamwork and customer service. Join a recognized top workplace that values inclusivity and offers a comprehensive benefits package, including paid time off and educational reimbursement.

Benefits

3 Weeks of Paid Time Off

Medical, Dental, Vision insurance

401(k) with company match

Birthday Paid Day Off

Paid Volunteer Time Off

12 Paid Holidays

Paid Leave

Sabbatical

Education Reimbursement

Employee Assistance Program

Qualifications

• High School diploma or GED required.
• Strong marketing background and effective communication skills.

Responsibilities

• Assist with daily and month-end reporting, including resident ledgers.
• Manage lease renewals and prepare new lease paperwork for approval.
• Oversee property operations and staff in the Community Manager's absence.

Skills

Marketing

Communication

Collaboration

Computer Skills

Project Management

Education

High School Diploma or GED

Tools

MS Office

Yardi Voyager

Job description

Job Details

Level Experienced Job Location Gurnee, IL Position Type Full Time 30-40 hours per week Education Level High School

Salary Range $25.00 - $32.00 Hourly Travel Percentage None Job Shift Day Monday - Friday

Assistant Community Manager

At BH, we are always on the lookout for talented individuals to join our team. While this specific position may not be open at this time, we are continuously building a pipeline of qualified candidates for future opportunities. By submitting your application to this evergreen requisition, you will be considered for upcoming roles that match your skills and experience.

BH Management Services is committed to creating value. We acquire, improve, and manage apartment communities. Our success is evidenced by our growth from a start-up in 1993 to one of the largest multi-family management companies in the nation. We understand that great customer service is key to resident satisfaction, which comes from engaged, happy, and well-trained team members.

We have been recognized as a top workplace by Fortune magazine and Great Place to Work, ranking in categories such as "Best Workplaces for Women," "Best Workplaces for Millennials," and "Best Workplaces for Diversity." We value our employees and offer a comprehensive benefits package:

• 3 Weeks of Paid Time Off
• Medical, Dental, Vision insurance
• 401(k) with company match
• Birthday Paid Day Off
• BH Gives Back (Paid Volunteer Time Off)
• 12 Paid Holidays
• BH Paid Leave
• Sabbatical
• Education Reimbursement
• Employee Assistance Program

Role Overview

The Assistant Community Manager supports the Community Manager in operational duties, including reporting, rent processing, leasing, marketing, and overseeing the community and staff in the absence of the Community Manager.

Essential Job Functions

• Assist with daily and month-end reporting, including resident ledgers.
• Post rent, collect on delinquencies, handle eviction processes, create and post POs, and manage daily deposits.
• Manage lease renewals and prepare new lease paperwork for approval.
• Conduct daily community inspections, address issues, and verify property conditions.
• Assist in hiring and training new team members.
• Monitor resident satisfaction through communication channels.
• Maintain knowledge of the property and competitors.
• Oversee property operations and staff in the Community Manager's absence.
• Assist with leasing duties, including tours and lease agreements, as needed.

Minimum Qualifications and Skills

• High School diploma or GED
• Strong marketing background
• Basic computer skills and knowledge of MS Office
• Effective communication skills
• Ability to work collaboratively with diverse groups
• Ability to handle multiple projects in a fast-paced environment

Desired Qualifications and Skills

• Experience in bookkeeping or account reconciliation
• Previous property management experience
• CAM or Licensed Property Manager certification
• Knowledge of Yardi Voyager
• Valid driver’s license (may be required)

Work Schedule: Typically 9am-6pm, Monday-Friday; additional hours, including weekends, may be required.

BH/B.HOM is an Equal Employment Opportunity Employer. We promote inclusivity and diversity, continually evolving our practices to improve our community and workplace.