Community Manager - Evergreen Requisition

BH Management; Arlington Heights (IL); On-site; USD 70,000 - 74,000; Full time

Job summary

An established industry player in property management is seeking a Community Manager to oversee daily operations and ensure exceptional customer service. This role involves inspecting properties, managing resident satisfaction, and collaborating with the Regional Manager on budgets and financial reports. The ideal candidate will bring 3-5 years of property management experience and a positive, team-oriented attitude. With a commitment to diversity and inclusivity, this company offers a supportive work environment and a comprehensive benefits package, making it an exciting opportunity for growth and development.

Benefits

3 Weeks Paid Time Off

Medical, Dental, Vision

401(k) + Company Match

Birthday Paid Day Off

Paid Volunteer Time Off

12 Paid Holidays

Paid Leave

Sabbatical

Education Reimbursement

Employee Assistance Program

Qualifications

• 3-5 years of property management experience required.
• Ability to travel for training and business purposes.

Responsibilities

• Oversee daily operations and ensure customer service excellence.
• Analyze market trends and implement leasing strategies.

Skills

Property Management Experience

MS Office (Word/Excel)

Communication Skills

Team-Oriented Attitude

Diversity Awareness

Education

Bachelor’s Degree in Business or Management

Background in Accounting/Finance

Tools

Yardi

Job description

Job Details Level: Management Job Location: Arlington Heights, IL Position Type: Full Time 30-40 hours per week Education Level: High School Salary Range: $70,000 - $74,000 Travel Percentage: Up to 25% Job Shift: Day, Monday - Friday

Community Manager

At BH Management Services, we are committed to creating value. We acquire, improve, and manage apartment communities, and our success is reflected in our growth from a startup in 1993 to one of the largest multi-family management companies in the nation. We prioritize great customer service, which comes from engaged, well-trained team members. Recognized as one of FORTUNE's "Best Workplaces for Women" and "Best Workplaces for Millennials," as well as a "Best Workplace for Diversity," we value our employees and offer a comprehensive benefits package:

• 3 Weeks Paid Time Off
• Medical, Dental, Vision
• 401(k) + Company Match
• Birthday Paid Day Off
• BH Gives Back (Paid Volunteer Time Off)
• 12 Paid Holidays
• BH Paid Leave
• Sabbatical
• Education Reimbursement
• Employee Assistance Program

We are always seeking talented individuals to join our team. While this specific position may not currently be open, submitting your application keeps you in our pipeline for future opportunities, both internal and external.

Role Overview

The Community Manager oversees the daily operations of the community, ensuring standards are met and customer service is excellent.

Responsibilities

1. Inspect the property regularly to ensure compliance with safety, industry, and regulatory standards; suggest improvements for efficiency and profitability.
2. Analyze market trends and implement marketing and leasing strategies to meet occupancy and revenue goals.
3. Manage resident retention, respond promptly to service requests, and monitor resident satisfaction.
4. Oversee repairs and maintenance requests, verify unit statuses, and ensure timely responses.
5. Work with the Regional Manager on budgets, financial reporting, and revenue collection.
6. Prepare operational and financial reports, review income and expenses, and manage accounts receivable.
7. Hire, train, supervise, and mentor property team members.

Qualifications & Skills

• 3-5 years of property management experience
• Ability to travel for training and business purposes
• Intermediate skills in MS Office Word/Excel and technology
• Professional demeanor with strong communication skills
• Positive, team-oriented attitude
• Ability to work with diverse groups

Desired Qualifications

• Bachelor’s degree in business or management
• Background in Accounting/Finance, CAM, or Licensed Property Manager
• Yardi experience is a plus

Work Schedule

9am-6pm, Monday-Friday, with possible weekend work to meet business needs.

BH/B.HOM is an Equal Employment Opportunity Employer, committed to diversity and inclusivity.