Community Manager- Affordable Housing

The Donaldson Group; Washington (District of Columbia); On-site; USD 85,000 - 90,000; Full time

Benefits offered by this job

Competitive pay

Comprehensive benefits

401(k)

Paid Time Off

Housing discount

Job summary

The Donaldson Group in Washington, DC is seeking a dynamic Community Manager to lead operations at Brookland Manor, an affordable housing community. This high‑impact role requires a proven track record in HUD/Section 8 and strong team leadership to deliver exceptional resident experiences.

Responsibilities include overseeing daily operations, ensuring compliance, managing budgets and leasing, coordinating inspections, and driving occupancy with proactive outreach.

Qualifications

• 3–5+ years of property management experience.
• 3–5+ years of affordable housing experience required.
• Hands-on experience with HUD and Project-Based Section 8 housing required.
• Current DC Property Manager License required.
• Strong affordable housing compliance background.
• Working knowledge of HUD eligibility requirements, income calculations, rent determinations, utility allowances, HAP contracts, and subsidy administration.
• Experience with TRACS reporting and HUD tenant data submissions.
• Experience preparing for NSPIRE, REAC, MOR, and other affordable housing inspections or audits.
• Strong understanding of Fair Housing laws and affordable housing regulations.
• Proficiency in Yardi, Excel, and Microsoft Office.

Responsibilities

• Oversee daily property operations and overall community performance.
• Ensure HUD & Project-Based Section 8 compliance and related regulations.
• Complete eligibility, recertifications, income calculations, and rent determinations.
• Submit HUD reports including TRACS data and subsidy documentation.
• Manage affordable housing waitlist, screening, leasing activity and move-ins.
• Maintain accurate resident files and compliance records.
• Coordinate NSPIRE, REAC, MOR inspections and other audits.
• Manage budgets, occupancy, delinquency, and financial goals.
• Lead and develop on-site team members.
• Drive leasing, outreach, and marketing to support occupancy.
• Maintain property standards and oversee maintenance and capital needs.
• Deliver excellent customer service and address resident concerns.

Skills

Property management

HUD compliance

Leadership

Communication

Budgeting

Regulatory compliance

Education

DC Property Manager License

Tools

Yardi

Excel

Microsoft Office

Job description

Job Location: Washington, DC 20018

Position Type: Full Time

Salary Range: $85,000.00 - $90,000.00 Salary/year

Job Category: Management

Donaldson is a recognized leader in multifamily property management, known for delivering exceptional living experiences and measurable results for our clients. With a diverse and growing portfolio, we are committed to creating communities residents are proud to call home and careers our team members are proud to build.

We are seeking a dynamic, experienced Community Manager to lead operations at Brookland Manor, an affordable housing community in Washington, DC. This is a high-impact leadership role for a property management professional who thrives in a fast-paced environment, understands the complexities of HUD and Project-Based Section 8 housing, and is passionate about driving performance, maintaining regulatory compliance, developing strong teams, and delivering an exceptional resident experience.

Responsibilities

• Oversee daily property operations and overall community performance.
• Ensure compliance with HUD regulations, Project-Based Section 8 requirements, the Housing Assistance Payments (HAP) contract, company policies, and all applicable Fair Housing laws.
• Complete and review applicant eligibility, annual and interim recertifications, income calculations, utility allowances, and rent determinations.
• Submit, review, and reconcile required HUD compliance reports, including TRACS transmissions, tenant data, subsidy documentation, and related reporting.
• Manage the affordable housing waitlist, applicant screening, unit offers, leasing activity, and move-ins in accordance with HUD and company procedures.
• Maintain accurate resident files, compliance records, and required documentation.
• Conduct regular property and unit inspections and coordinate preparation for NSPIRE, REAC, Management and Occupancy Reviews (MOR), and other agency inspections or audits.
• Manage budgets, financial reporting, occupancy, collections, delinquency, and property performance goals.
• Lead, train, coach, and develop on-site team members.
• Drive leasing, outreach, and marketing strategies to support occupancy and community goals.
• Maintain high property standards and oversee maintenance operations, unit turns, work orders, preventive maintenance, and capital needs.
• Deliver excellent customer service and build positive relationships with residents.
• Address resident concerns professionally, promptly, and in accordance with company and regulatory requirements.
• Partner with regional leadership and support departments to meet operational, financial, compliance, and resident satisfaction objectives.

Requirements

• 3–5+ years of property management experience.
• 3–5+ years of affordable housing experience required.
• Hands-on experience with HUD and Project-Based Section 8 housing required.
• Current DC Property Manager License required.
• Strong affordable housing compliance background.
• Working knowledge of HUD eligibility requirements, annual and interim recertifications, income calculations, rent determinations, utility allowances, HAP contracts, and subsidy administration.
• Experience with TRACS reporting and HUD tenant data submissions.
• Experience preparing for NSPIRE, REAC, MOR, and other affordable housing inspections or audits.
• Strong understanding of Fair Housing laws and affordable housing regulations.
• Proven leadership, team development, and financial management skills.
• Strong organizational skills and attention to detail, particularly with compliance documentation and deadlines.
• Excellent communication, customer service, and problem-solving skills.
• Proficiency in Yardi, Excel, and Microsoft Office.

Why Donaldson?

We are committed to providing peace of mind in every interaction, guided by our values: Integrity, Excellence, Commitment, Adaptability, Innovation, Ownership, Compassion, and Unity.

We offer our team members:

• Competitive pay
• Comprehensive benefits
• 401(k)
• Paid Time Off
• Housing discount

If you're a results-driven affordable housing property management professional with experience in HUD, Project-Based Section 8, compliance, TRACS, and multifamily operations, and you're ready to make a meaningful impact at Brookland Manor, we want to hear from you.

Equal Opportunity Employer